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About us
BHFO offers brand new designer goods from major manufacturers and upscale department stores at a fraction of retail. We work directly with some of the largest retailers in the world to bring you the name brands that are famous for their quality and style. We guarantee all items are authentic!
Store policies
Returns
Shipping
Seller feedback (3,712,226)
w***i (437)- Feedback left by buyer.
Past 6 months
Verified purchase
The shoes were listed as new in box . Under Item Specifics, they were listed as a brand-new, unused, and unworn item in the original packaging . The shoes I received have been opened, worn, and have multiple defects. The seller claims that defects are stated in the listing. This information is hidden in the FAQ section. UPDATE: After receiving a negative review, the seller contacted me and partially refunded my purchase. I appreciate this, but it does not change the negative experience I had.
6***1 (16)- Feedback left by buyer.
Past 6 months
Verified purchase
Was supposed to come in original packaging and instead came in the wrong color in a ripped up box for a completely different shoe. Description said to contact seller first. They were kinda slow to respond and asked for pictures they didnt need to start the return. I sent pictures showing that it was wrong color and box already. They wanted a picture of the shoe? I stopped dealing with them and was able to return immediately directly through ebay. I don't think I'd buy again from this seller.
r***r (31)- Feedback left by buyer.
Past 6 months
Verified purchase
I bought two pants both came in the same packaging. $9.99 for shipping but I was charged 2x, I could see with that but one of the pants came with a rip to the back. Contacted seller they asked for pictures and more pictures. They were sent but never heard from them again. I normally read negative reviews of seller to see what I might face but somehow I didn't do it with this one. Aww well let's call this one a loss. Lesson ...read reviews they are a good indicator of what might happen.
o***r (241)- Feedback left by buyer.
Past month
Verified purchase
I bought a pink dress as it shows in the picture. I received a white dress, tag on dress says pink, but dress is white. Seller answered me everything looks correct. Please be aware of this issue before you buy anything from this seller
e***i (397)- Feedback left by buyer.
Past month
Verified purchase
Wrong item was received. Ordered shoe size 7.5 WIDE (as advertised). Received shoe size 7.5 (NOT WIDE). Several messages to seller. Cannot complete return request due to seller posting sale ended. Seller needs to send return label and refund of $37.06.
r***b (3573)- Feedback left by buyer.
Past month
Verified purchase
This company is unbelievable. First they sell used shoes calling them new without box. I return them and they don’t even refund the whole amount. Buyer beware !!!! I have purchased a lot of things from eBay and never leave bad feedback but this is totally unacceptable. I bought 2 prs for over $50 and returned them as they were obviously used and they only refunded about half of what I paid . Terrible !😡