Don't worry about feedback with me. It is always "A1" with other compliments and 5 stars. Make sure you keep the same corporate objectives. BHFO did not get to the volume it is at without doing it right. Your business practices stand alone in the land of eBay. Sorry for the expense of returning the gown for the ink alarm. I roughly calculated that I have ordered somewhere in the neighborhood of 40 lady's suits, blazers and prom gowns for under $1,000. That roughly is equal to three prom gowns in a retail store. I live in bush Alaska and have to spend $1,000 just to fly to Anchorage and then look for the right gown. No one in my family is located in Anchorage, so the logistics are just not doable in "normal" scheme of events. I am buying at 10 to 15 cents on the dollar without flying to purchase items. The above is especially appreciated when I can deal with the ethics and quality of BHFO.
Terry R. - Alaska
You guys are, hands down, the best clothing and shoe seller on eBay. Everything about your site it perfect. I know we have to take chances on waist sizes or we will end up being disappointed; but for the most part I have been happy with sizing. In looking at my record you are probably thinking yikes this women is a shoe addict, and yup you are right. I don't have enough time left in my life to wear all your shoes so I am putting in my will to just bury them with me. A little bizarre, huh?
Well, I had fun anyway. I am now in a 12 step shoe addict program. Lots of good wishes.
Nancy - Massachusetts
Hi! I cannot express how thankful I am to have found you all. I have been blown away by such fantastic deals on great brand name clothes that I have never been able to buy. My husband does not know what to think of me...lol. My daughter thinks that I am having a midlife crisis...haha! I've just always put my family before myself and never spent much on clothing for myself UNTIL NOW! I received my 1st order today. Before I could even receive it, I had already placed another bigger order! You guys are awesome and I will definitely be a repeat customer! Again, I'm so thankful to have found you all. God bless and please keep up the great work!
Sandy D. - Carrollton, MS
I live in Australia and came across your site on eBay over a year ago. I have bought many clothes from you, particularly Jones New York (my favourite brand) and I cannot tell you enough how wonderful your company is.
Your prices are unbelievable and I have been the envy of my staff because of the lovely clothes I’ve bought at such low prices. Your service is next to none and you deserve every accolade you can get. I am not sure whether you are aware of clothes prices in Australia, but we pay exorbitant costs here and even with our exchange rate well below yours, I am better off getting my clothes from the US.
What I particularly like is that you do not gouge international customers on your shipping costs. I have purchased items through other online stores, and it never costs me less than $30 for one article. I so appreciate that your shipping costs are reasonable.
Anyway, I just wanted to thank you for your wonderful store and I will continue to shop with you, tell all my friends and will add you to my Facebook page.
Heather - Australia
I truly do recommend BHFO to everyone. "Friends" online, friends in real life, strangers queuing up for a movie; You name it, I tell them.
And since your prices are so amazing I am able to treat nieces, nephews and friends to items they would not normally be able to afford. BHFO carries such an amazing amount of stock items and designers that simply just aren't available in Canada any more. I always make sure to check out damaged items, and I have yet to buy anything I couldn't fix.
Anita P - Canada
I am SO THRILLED with all of my great purchases for this summer! Even got so excited while bidding that I actually bought two of the same item...and I did it TWICE! I guess it's just that I LOVE shopping with you that I get swept up in the anticipation of my next AWESOME DEAL, that I go a little crazy!
Anyway, I hope everyone there is doing great, and hope that you KNOW how much your Superior Standards of Excellence in Quality, unbeatable prices, and a Customer Service Team that makes the rest look like rookies, really means to me! I really enjoyed the fact that Stacie & Jon shared about how the company got started! WAY COOL!
As I have said before, you guys have ALWAYS made me feel so much like a part of 'the family' and now I know a little more about the REAL family behind BHFO!
Thanks so much!
Tracee - Spartanburg, SC
I've been a loyal customer for years now and literally remember when your sales started sky rocketing! I absolutely adore every single solitary item I've ever purchased. I started getting my son's jeans from BHFO last year and I don't know why people would go elsewhere and pay higher, or go to cheap clothing companies and pay top price for jeans that are of substandard quality. The jeans I've purchased from BHFO have endured many washings and they still look phenomenal. Better yet, I can turn around and resell and then buy him more from BHFO! Win-Win! I've told every single one of my friends to shop BHFO and don't shop anywhere else for better prices and quality Name Brand! Every time a girl friend comes over I show them my new goodies and my son has jumped on the band wagon also when his fiends say "hey nice shirt, nice jeans, where'd they come from" He proudly boast, "go speak to my mom"..... :)
Just wanted to give you rave reviews and tell ya that I've been a "follower" for years and will remain for years to come! Chow for now, looking forward to my items. Thanks so much
Christina - Paragould, AR
I wanted to let you know how much I LOVED MY BHFO beach towel! That was the nicest thing anyone has done for me in so long. I can't tell you how surprised I was when the box arrived. I frowned and said 'Priority Mail?' I opened it and was shrieking like I won the lottery. LOL It's really the little things in life that mean so much. I've always told my friends that the experiences you can't put a price on, count the most.
Teri - Bay City, MI
I just wanted to let you know that I received the sweater today. I'm very pleased with my purchase! Thanks for shipping to Canada and for an excellent transaction for which I've left positive feedback - well deserved.
Brenda - Stittsville, Ontario CA
I want to take this opportunity to tell you how impressed I am that a company as big as yours would take the time to answer every question in personal detail. Thank you so much for understanding my question, figuring out the answer, and taking the time to write me back in detail. Please tell your management (and hopefully the owner) that they are doing a great job! You guys are terrific and have great customer service policies. I am a customer for life!
Bobbie - Brentwood, IN