Item Damaged in Transit:
If you receive a shipping carton that shows obvious damage, please refuse the shipment. The shipping carrier is responsible for these damages, not you or bikerhaven. If, upon opening the carton, you discover that the product was damaged, contact the carrier for inspection. Contact Shipping Company to report the damage. Then please contact us via eBay message or email me.
All of our items are sold new, direct from the manufacturer (unless noted otherwise in description).
ITEMS ARE MANUFACTURED TO FIT OEM MOTORCYCLES AS PRODUCED FROM ORIGINAL MANUFACTURER, COMPATIBILITY WITH OTHER AFTERMARKET ACCESSORIES CANNOT BE ASSURED
Images shown are representative of product line. Actual product appearance for your application may be vary slightly.
****PLEASE NOTE****
It is the installers’ responsibility to make sure all fasteners (including pre-assembled) are tightened before operation of motorcycle. Bikerhaven will not warranty components that are
lost due to improper installation. Periodic maintenance may be required for some items.
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RETURN POLICY
All BUYER ERROR RETURNS, WILL INCUR A 15% RE-STOCKING FEE. AND OUR ORIGINAL ACTUAL SHIPPING COST!! IF YOU PURCHASED THE INCORRECT ITEM FOR YOUR BIKE!!!
(Please do not call our Payment Line, our Sales Rep cannot authorize returns for any reason. They will simply tell you as described above, EMAIL: returns@bikerhaven.net)
PLEASE DO NOT RETURN ANY ITEM WITHOUT RMA# AUTHORIZATION.
UNAUTHORIZED RETURNS "WILL NOT" BE PROCESSED
We will accept returns for non-fitment as described on auction page,
(If it does not fit, what description says that it will fit). Items are Replaced
or Refunded (at our discretion & availability). Shipping cost for returns based on seller error will be refunded. We do not reimburse overnight/express shipping. Buyer must include receipt for reimbursement.
We will accept returns for defective merchandise, we must be notified within 7 business days of delivery date. We offer an exact exchange only. All items MUST be in like-new condition and in original packaging. Returns with installation damage/damaged packaging will be denied.
All BUYER ERROR RETURNS, WILL INCUR A 15% RE-STOCKING FEE. AND OUR ORIGINAL ACTUAL SHIPPING COST!! IF YOU PURCHASED THE INCORRECT ITEM FOR YOUR BIKE!!!
PLEASE READ THE DESCRIPTION! WE WORK VERY HARD TO INCLUDE EVERYTHING WE KNOW ABOUT THE PARTS WE LIST, BASED ON THE MANUFACTURER'S INFORMATION. ALL AUTHORIZED RETURNS BASED ON BUYER ERROR WILL REQUIRE A 15% RE-STOCKING FEE. PLEASE READ THE DESCRIPTION & MAKE SURE YOU ARE BUYING THE CORRECT PART FOR THE CORRECT MODEL.
Exhaust systems are not warrantied against bluing, By ANY manufacturer, As this is caused by improper fuel mixture and heat. We will not/cannot accept returns on exhaust which has been installed or modified, based on manufacturer/distributor policies. Please inspect exhaust systems for missing parts or damage prior to installation; either by you or a mechanic.
** We will do our best to resolve any problem, issue or error on our part. As they do occur from time to time. We appreciate your patience and understanding in these matters.**
All BUYER ERROR RETURNS, WILL INCUR A 15% RE-STOCKING FEE. AND OUR ORIGINAL ACTUAL SHIPPING COST!! IF YOU PURCHASED THE INCORRECT ITEM FOR YOUR BIKE!!!