Thanks for looking at our auctions!
...We try to respond to all inquiries in a timely matter but due to the volume of merchandise that we list, sell and ship that time frame can be up to 12-16 hours for responses.
...Please keep in mind when sending emails/questions on items that we are not on the computer 24 hours a day nor do we have a staff that moniters questions around the clock.
...We also use Ebay's Selling Pro Manager which the computer program allows us to delay start auctions days ahead, automatically relists our ended auctions, automatically sends invoices and automatically gives our feedback. So even though it may appear we are working on Ebay at the time you send your question, it could the Selling Pro Manager following our guidelines.
Thanks again and have a great day!