These are our company's core values.We strive to provide the best customer service on Ebay to give you the smoothest buying experience.
Most of our items are shipped within 24 hours of payment.We do expect Payment within 3 days after your purchase is made.Our promise then is to ship your item within 24 hours of payment.(Unless we are on vacation)
If you make a purchase but do not pay for your item you may be blocked from future purchases.
All of our items kept in a smoke free environment. Batcave Treasures is not responsible for items that may get lost or damaged during shipping.
If you order an item and decide for whatever reason you want to return it, We will happily accept the unopened item back but you will have to pay the shipping to get it back to us.
Refunds are given in the form of a merchandise credit.A replacement item will be shipped to you at your expense.We do not pay for return shipping on unwanted items.If we made an error,then shipping is on us. If an item is damaged somehow during shipping.Please return it. We will pay the shipping cost to replace it.
If you fail to read the description, ask questions or just make an assumption about the item that is not true, You may return the unopened,unused item at your expense. If you require insurance please ask.
We only ship internationally through EBay’s global shipping network.