Beachcombers! holds the highest standards in customer service. We are committed to taking care of you.  If for any reason you are not completely satisfied with your order, contact us. We aren't a big faceless corporation, we're a small family-run business and we want to make sure you enjoy your order.  Your satisfaction is more important to us than today's sale, Jody Rogers & Asad Bangash.

Thirty Day Return Policy
You are buying ethnic items online, and we understand that things can be different than you expect.  Computer monitors don't always depict color as expected or sizing can be challenging, but whatever the reason, Beachcombers! is happy to accept returns for an exchange, store credit, or refund unless otherwise stated.  We'll even ship your exchange back to you at no cost!  That means no risk shopping for you.

For exchanges and returns, we require a notarized signature, blood sample, and... just kidding!   Returns and exchanges are easy, but there are a few things to go over so that we can process your exchange or return quickly and accurately.

For return authorization, you must contact us within 30 days of receipt of your order.  Item(s) must be in new unused condition with all retail packaging.  For exchanges, we will ship your exchange back to you at no additional charge (shipping is not covered for international exchanges).  Clearance items are a great deal and as such are exchange only.  We do not cover any shipping for clearance exchanges.  Refunds will be given in form of original payment for purchase price only (shipping and insurance not refunded).  Any items not returned as part of kits or packages will be considered a retail purchase and will be deducted from original amount of your order.  Return policy does not apply to bulk and special orders. 

Package the return or exchange carefully so that it arrives safely.   I promise, glass bangles in an envelope, or shoes with a label taped directly to a shoe box will not arrive to us safely (we tried that... it didn't work). Free Priority boxes are available at the post office (are they great or what?) and be sure to use additional packaging when needed.  Shipping damage to Beachcombers is not covered.  

If the return has not been pre-authorized or is not in original condition with all retail packaging, a 15% restocking fee will be charged, so contact us, include the invoice/return form, and package the item safely.

Sometimes there are special circumstances.   Contact us, as we are happy to work with you.  Remember, we are human and have feelings too. Sugar will get you further than vinegar and flattery will get you everywhere!

As much as I'd like to pretend I'm perfect (quite normally I am, you know), we do make mistakes.  If you find a mistake (how embarrassing!), please contact us so that we can correct it as soon as possible.

Policies subject to review or change without notice.

Quality - Great design means nothing without quality.  Close relationships with our manufacturers allow us to keep the highest standards in product quality.  Our quality conscience does not stop there.  We insist that everything about Beachcombers! is high quality including the product, packaging, shipping, product instructions, and customer service.  With Beachcombers!, quality is a way of doing business. 

Service - Our favorite!  Our focus is on providing excellence in customer care.  We don't just sell you a product, we are here to lend support before, during, and after the sale.  Need help in sizing?  How much henna do you order for a henna party?  What color shoes for my bridesmaids' dresses?  Whatever your question, Beachcombers! is happy to help you find an answer that works for your specific needs.  We believe good customer service should be easy.

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