You may return any unopened merchandise in its original condition sold by BeautyOnFifthAve within 20 days from the ship date.

To qualify, simply initiate the return within 7 days from the ship date and ensure that the item is in its original condition including: packaging, manuals, warranties, accessories, security seals. We must receive your item back within 15 days of when we originally shipped it to you. Please allow us 14 days from the time we receive your item to process your return. We require the following information to process your return. (If this information is not included, we will be unable to process your return.

 ebay id

ebay item #
· Full name and address
· Phone number
· E-mail address
· Packing slip
· Original Order Confirmation Number
· Your reason for returning the merchandise

For your protection, we suggest all returns be sent back by a traceable carrier. The customer must pay all costs related to return shipping. After receiving and inspecting the returned merchandise, we will reimburse your credit card for the purchase price of the item, less the original shipping costs and less a restocking fee of 15%.

For refunds on purchases made with a credit card, we will issue a credit to the same credit card used to make the purchase. If you paid using PayPal, the refund will be applied to your paypal account. Thank you for choosing BeautyOnFifthAve.com

*U.S. Shipping Options :
Currently we only ship throughout the U.S. & Canada

*Delivery Time:
Delivery times may vary depending upon the items ordered. Times also vary depending upon whether the billing and shipping information are accurate, and the credit card information is correct as well. All products: ship within 1 to 4 business days after order completion . And arrives at your door step within 3 to 5 business days. we ship usps priority mail or ups ground.

A tracking number will be provided via e-mail when the order is processed.

The delivery guarantee is contingent upon the customer supplying BeautyOnFifthAve.com; with correct delivery information. If we determine that an item will not ship within the promised timeframe, we will notify the customer via email.