| We accept money orders, cashiers checks and personal checks. We accept paypal payments. You may make your payment to beddr@cox.net via paypal. Visa and MasterCard accepted. We DO NOT ship outside of the 48 contiguous United States or to Post Office Boxes. If you DO NOT intend for delivery to be within the 48 contiguous United States, please DO NOT place a bid. We DO NOT ship to Alaska, Hawaii, Canada, or Puerto Rico. We will cancel any orders intended for delivery to those locations. Thank you. |
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All products come with a 30 day money back guarantee minus shipping charges. Items must be returned clean and in new condition. All returns within the 30 day period MUST OBTAIN a return authorization number. Simply contact us for your return authorization number by emailing our customer support department at bed-dr@earthlink.net or calling us at 1-586-693-9541 Monday through Friday during business hours.
| Summary of My Selling Policies |
| Payment |
We accept money orders, cashiers checks, and personal checks. If mailing your payment in please include your e-mail address, phone number, the item number you won, a description of the item, your ebay user id and the date your item was purchased. Please also include the mailing address you want you item shipped to. We accept paypal payments. When the auction closes you may make your payment to
bed-dr@earthlink.net via paypal.
We ship outside of the 48 contiguous United States and to Post Office Boxes for an additional charge. If you DO NOT intend for your order to be delivered within 48 contiguous United States DO NOT place a bid until you have contacted us and you are aware of the additional shipping charges. We will need to be contacted for a shipping quote to Alaska, Hawaii, Puerto Rico or other international destination. We will cancel any auctions intended for delivery to these locations that do not contact us for a shipping quote first. Thank you. |
| Shipping |
Shipping charges are stated in the auction under shipping and payment details.They vary in all auctions based on the weight and size of the item ordered. We DO NOT combine shipping since many items are shipped from different locations. We do offer a 3.00 shipping discount for each additional auction purchased after the first purchase.
We ship outside of the 48 contiguous United States and to Post Office Boxes for an additional charge. If you DO NOT intend for your order to be delivered within 48 contiguous United States DO NOT place a bid until you have contacted us and you are aware of the additional shipping charges. We will need to be contacted for a shipping quote to Alaska, Hawaii, Puerto Rico or other international destination. We will cancel any auctions intended for delivery to these locations that do not contact us for a shipping quote first. Shipping charges are non-refundable, if the package is damaged when you receive it refuse the delivery and have it returned to sender. Most orders will be shipped out within 3-4 business days after your payment has been processed. Thank you. |
| Delivery |
Most orders will be shipped out within 3-4 business days after your payment is processed. You will receive a tracking number or a delivery confirmation number once your shipping label is printed. If you do not receive your tracking number please contact us. These emails are automated through the delivery service and there is always a chance that it can get lost in their system. Thank you. |
| Refunds & Returns |
All products come with a 30 day money back guarantee minus shipping charges. Items must be returned clean and in new condition. All returns within the 30 day period MUST OBTAIN a return authorization number. Simply give us a call for your return authorization number.
20 YEAR WARRANTY
The mattress pads come with a 20 year warranty directly from Cloud9 Bedding, covering the average life span of a mattress pad. The pillows come with a 5 year warranty directly from Cloud9 Bedding, covering the average life span of a pillow. The warranty is void if the mattress pad or pillow is abused or misused in any way, or exposed to any liquids or chemical products. Please look for details in our ebay store or find more information at the manufacturers website www.cloud9-bedding.com on the Cloud9 Bedding 20 year warranty. Thank you. |
| Contact Me |
If you ever have any question please feel free to e-mail us at bed-dr@earthlink.net. Any questions or comments will be welcomed and answered promptly. The number one reason we are in business is because of you the customer and we value your input. |
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