* Due to custom delays, we cannot offer NBD (Next Business Day) replacements to our international customers. Typically, international replacements are received in 2-3 business days. We may be able to upgrade your replacement shipping level to same-day depending on your location. * NBD (Next Business Day)
Depot Warranty Levels
Warranty Length
Replacement Ships Upon Arrival of Returned Merchandise
Return Shipping Included
Replacement Shipping Included
Replacement Shipping Level*
Telephone & Email Installation Support Included
Telephone and Email Technical Support Included
Plus
1 Year
X
X
UPS Ground
Basic Extended
90 Day
X
X
UPS Ground
Basic
30 Day
X
X
UPS Ground
International Plus
1 Year
X
Economy
International Basic Extended
90 Day
X
Economy
International Basic
30 Day
X
Economy
* Upgraded shipping methods are available; customer is responsible for the difference in cost. * NBD (Next Business Day)
Refund & Credit Warranty
Some items cannot be replaced in which case we will provide the customer with their choice of credit or a full refund.
AS-IS
Some items are sold “AS-IS” and the above warranties are not available. We will not credit or refund these items under any circumstances. Inspection of such items is available prior to purchase. Please contact us prior to purchase to arrange an inspection.