Thank you for giving All About Uniforms, Inc. the chance to serve your clothing needs. We hope you enjoy our selection and great prices. In order for us to offer you those great prices, there is a 20% restocking charge* on any merchandise that is returned, exceptions being defective items or a shipping error on our part. All returns must have RA# (Return Authorization Number). Call All About Uniforms for this RA #.
No returns after 30 days from invoice date. Custom items cannot be canceled or returned. Sales tax (where applicable) and shipping charges are extra. Shipping charges are subject to change. All orders are shipped FEDEX or UPS Ground unless AIR is requested. We strongly urge shipping to commercial or school address. If shipped to residential address, carrier will not leave packages without requiring a signature- the carrier\'s liability ends when a package is delivered.
All air shipments require a responsible person\'s signature and will not be left if no signer is available. Inspect all packages before signing. If a package is damaged, it is the customer’s responsibility to have carrier note such damage before signing, making carrier responsible. Save all cartons and shipping documents and notify All About Uniforms immediately for instructions. Do not return product without RA #.
All samples are invoiced when shipped- if returned within 15 days and in the same condition as when shipped, you will be given credit for them. Shipping charges will not be refunded or credited. Any item being exchanged, we will immediately send you an exchanged item after we receive the first item back from you and we will charge your credit card for the freight cost, unless mistakenly we shipped you a wrong item, the refund will be 100% including shipping cost, and the exchange will be free of freight cost.
Seller is not liable for any damage, injury or loss, direct or consequential, arising from the use or inability to use any products, for any purpose, purchased from All About Uniforms.
*All products must be returned in original packaging. All returned items must not be altered and must be unworn with all original tags attached to the items.Tuxedo Shirts are not returnable if they have been removed from original packaging. All short sleeve and sleeveless tuxedo shirts are made to order and can not be returned or exchanged.
All prices are subject to change without notice.
Please make sure to include the following information with your return or exchange item:
- Your full name
- Your address (original address from order)
- Invoice/order number
- Reason for return or exchange
- What do you need in return