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beyondpretty

Frequently Asked Questions

 

 

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Frequently Asked Questions
 Q: Do you combine shipping?
  A: Yes. I am willing to combine shipping to save you money. Add the items to your shopping cart and shipping discount will be automatically applied. Please make one consolidated payment.
 Q: When will my order be shipped?
  A: With 24 hours upon the receipt of payment except weekends and holidays.
 Q: What domestic shipping method do you use?
  A: For US customer: 1. FIRST CLASS MAIL: available for yarn purchases under 7oz and most cosmetic items. 2. PRIORITY MAIL: the fastest method with tracking number and insurance up to $100; 3. MEDIA MAIL: economic but slow method that is only available for mailing books; 4. FedEx Ground: Great price for large package.
 Q: How do you ship international package?
  A: International package will be mailed via USPS First Class International for packages under 4lbs. Tracking number is available to Canada & United Kingdom. Insurance is not available. Delivery time varies. It may take up to 30 business days and sometimes more.