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Our Company

Big Red Toolbox was launched in 2011, aiming to provide a one stop shop for almost any tool. Since its inception, Big Red Toolbox has quickly expanded its range to include well in excess of 40,000 tools and accessories, ranging from home decorating to gardening, carpentry to plumbing and this includes the supply of equipment to both the amateur DIY market and the professional trades. We continually add to and diversify our product range, making Big Red Toolbox one of the fastest growing tool retailers on eBay.

At Big Red Toolbox we strive to provide the best advice pre-purchase and a superior after sales service too, you can call us with any queries on +44 161 850 1246 and a member of our Customer Service team will be available to help 08:00 – 18:00 (GMT) Monday to Friday.

Our Products

Big Red Toolbox has an absolutely tremendous product range and we are very focused on building positive relationships with the manufacturers and suppliers we regularly deal with, which often allows us to get access to offers and new products ahead of our competitors. Additionally, we are constantly checking and re-checking pricing to make sure our prices remain the lowest.

Our Service

We’re renowned for exceptional service and can count many thousands of happy customers. As well as our ongoing commitment to improving our range, prices and promotion we are constantly striving to fine tune our operations to ensure customer satisfaction.

We provide FREE domestic country delivery on all of our products and work with the best of couriers to ensure timely delivery of orders, achieving 99% within eBay’s estimated timeframe.

Our UK based Customer Service team are available 08:00 – 18:00 (GMT) Monday to Friday on email and via +44 161 850 1246 and our average wait for telephone support is around 5 rings.

We offer a hassle free Returns Policy on all of our products ensuring that even when things go wrong, we’ve got the ability to put them right again for our customers.

Finally, we like to hear what our customers think, so if you have any comments please get in touch. And don’t forget to keep up with all the latest offers and product releases by joining our newsletter!

Big Red Toolbox and its associated sites are all trading names of Big Red Toolbox Ltd, a company registered in England and Wales.

Company Registration Number: 07528605 | VAT Registration Number: GB 108 6793 89