We're brick-and-mortar, open Monday - Friday 9-5 central time. Usually we ship FedEx-Ground 2-3 business days after receipt of order and payment. If you prefer you can contact us at 1 800 662 5021 within the USA. Shipping is usually immediate except during inventory June 21 - 29, 2007. We will resume shipping starting July 2, using the method you originally selected (regular ground, next day air, etc).