Q. When will my item be shipped?
A. Most items are packed and shipped out within 4-5 business days (after your payment has cleared). However, during the holidays, or at busy times of the year, it may take up to 10 business days to ship your item. We will send you an e-mail with your tracking number as soon as your item has been shipped.
Q. Can I view or pick up an item in person?
A. Yes, you are welcome to view an item you are interested in purchasing or pick up a piece you have purchased at our office/warehouse in Brooklyn. However, as we are not a traditional antiques shop and are not open to the public, you must contact us first and arrange a visit during our business hours (Monday-Friday 10AM-5PM). To schedule a visit please call: 718-438-6444
Q.What is the provenance of the item?
A. Unfortunately, we are unable to provide a clear provenance for each of our items as most of our estate purchases are agreed upon with the stipulation that the family not be named. However, we can say that this piece was purchased from an estate sale in or around Manhattan within the past 30 years.
Q. Are you interested in buying my item(s)?
A. As our business is actually in the process of liquidating a collection of thousands of fine and decorative art objects that have been collected over a few decades, we are not interested in buying any items at this time.
Q. I would like to return a purchase, what is your address?
A. Once you have contacted us in regards to your request for a refund, please have all returns shipped, in the same manner in which item(s) were originally received, to our Brooklyn store at the following address:
Bloom Fine Art & Antiques, Inc.
618 Coney Island Ave.
Brooklyn, NY 11218
Q. Can you end an auction early?
A. It is against our company policy to end auctions early; however, many of our auctions now offer a "Buy-It-Now" option, as well as a "Best Offer" option on the majority of our store listings.
Q. Can you appraise an item from my personal collection?
A. As we are not appraisers or experts on your item, I am afraid we cannot be of much help. For more information, might we suggest contacting the Appraisers Association of America to find a certified appraiser in your area.
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