On all returned items Buyer is responsible for the cost of shipping. Unless damaged or defective upon receipt. Items returned for a refund are subject to a 15% restocking fee and must be in an unopened, resalable condition. Items returned for exchange because of damage or defect we will waive this charge. All returns require original box, all packing and accessories. Returns are only accepted with prior approval. Once a Return Authorization has been issued it is valid for 14 days, if the item is not received in that time period no credit will be offered for the item. Not responsible for incorrect assumptions. If there's a question, ask. All measurements are approximate unless stated differently. Orders are shipped Monday - Friday. Any order received by Noon (EST) are shipped that day Monday - Friday, except any day preceding a holiday. Orders received after Noon are shipped the following day M-F. Multiple items may ship from different locations. After an unsuccessful third attempt is made to deliver your order a cost is incurred. This cost will be assessed to your original order whether you decide to complete the purchase or not. If the Buyer wishes to complete the purchase full shipping charges will be due, in the case of a free shipping promotion, actual shipping cost will be incurred. We reserve the right to change shipping companies if we can find a better way to serve you at no additional cost to you.