Mailing Address:
BLUENOSE ENTERPRISES
1320 ROUTE 9 NORTH
CHAMPLAIN NY 12919
If you need to contact us for any reason: 1-866-695-7405
Telephone service is available daily from 10am-6pm EST
Typical delivery time for orders once payment has been received:
United States: within 10 days
Within Canada: within 10 days
• All eBay prices are in US Dollars, unless otherwise noted
• All bidders you will be contacted by us within 48 hours of end-of-auction via e-mail. We ask that you follow the instructions, and fill out an invoice using AuctionHelper.com all the information needed is provided in the e-mail. Payment is due within 10 days of auction end. Deadbeat bidders will be reported to Safe Harbour.
Methods of payments:
• US Customers:
We accept Paypal, Visa, MasterCard, money orders, and bank drafts. No personal checks.
• Canadian customers:
Paypal is accepted, we have a new paypal account dedicated solely to Canadian residents.
Call toll free at 1-866-695-7405 (10am to 5pm eastern) to pay via credit card in Canadian funds.
All Canadian orders are subject to applicable taxes (GST 5%); Quebec residents must also add PST and all Atlantic Provinces (except P.E.I.) must pay the HST (15%).
All orders will be shipped from Montreal - so there will be no custom delays and no duty to pay.
Packages over 5-pounds may be subject to higher shipping costs.
• International Orders We cannot accept Credit Cards, or Paypal from International Accounts
RETURN POLICY
All items are warranted original unless otherwise described. Customers will have 7 days to return any product. Bullion items, and ‘hot’ items, where the price fluctuates are non-refundable.
eBay customers must contact us prior to making a return. Reasons for eBay returns must be substantiated.
Shipping and handling is NOT refundable.
Any refunds made will be credited in the same payment manner and currency as the original purchase (except that cheques may be issued in place of Money Orders and Bank Drafts).
PAYMENT DEADLINE & FEEDBACK POLICY • Positive feedback will only be left for bidders who have left us positive feedback. We feel that this new approach to leaving positive feedback will improve buyer-seller feedback etiquette, by rewarding bidders who have left us positive feedback with reciprocal positive feedback.