We only accept payments from Verified PayPal accounts.
We reserve the right to limit quantities or cancel orders for eBays Daily Deal policy.
We are required to collect the appropriate sales tax for shipments in New York.
Returns, Refunds & Exchanges
Want to return or replace your merchandise? No problem; just contact us for an RMA (return authorization number) within 14 days of delivery and make sure to read all of our policies below.
Please note: eBay’s managed returns option is only for refunds. If you prefer an exchange, please let us know and we will be happy to set one up.
Each RMA will be valid for 30 calendar days after it is issued.
Returned or exchanged products must be in brand-new, original condition for a full refund.
For a full refund: Items must be brand new in the original, undamaged manufacturer’s packaging (with no tape or markings) with all materials, including all accessories, instruction booklets, packaging inserts, and blank warranty cards.
Please don’t place stickers or shipping labels on the item’s original packaging. For example: If you ordered an iPhone, do not place stickers on the Apple iPhone box. Instead, tape it to the shipping box.
Once we receive your return, we will inspect it and process your refund/ship your exchange within 5-10 business days.
For speedier delivery of your exchange, just place a new order for the desired item. We will process your refund once we receive and inspect your return.
A restocking fee of 15% to 30% may apply to the value of all merchandise returned below original condition.
We reserve the right to refuse items returned in unsellable condition. For example: A phone returned with water damage or a cracked screen will be refused.
We apply refunds to the PayPal account associated with the order. In our experience it may take 2-3 business days for PayPal refunds to clear.
When items are refused, the carrier bills us for shipping both ways. Please keep in mind that these expenses incurred by the buyer will be deducted from your refund.
Buyers in Canada are responsible for paying duties, taxes, applicable customs fees, and return shipping separate from merchandise cost.