|
STORE
POLICY
Please read all the
information below before BIDDING, OR MAKING AN OFFER most questions will be answered
below. If after reading, you still have questions you can e-mail
us. If for
any reason you need to talk with us, please leave us a message and we will
give you a cell number or you can call us 954-783-8080 x 106 and leave a
massage
All
auction items are sold with no reserve, “Buy It Now” or Make an Offer.
We will not end an auction early for any reason, please doesn’t ask.
We don’t play games or have gimmicks; everything sells to the highest
bidder or best offer PERIOD. Check our E-bay rating and buyers comments.
When You are
buying New and Used Marine Parts and Accessories keep that in mind when
you place your bid, make an offer or buy it now. To assure that used
parts and accessories are in working condition we attempted to test
everything new and in most cases are in working condition, if they are not in
working condition we will disclose that in the ad. If we missed
something or it is not working when you get it and it was not disclosed
in the ad we offer a 3 day return policy. With all of our new
merchandise including close outs there will be a manufacture warranty,
you will need to keep your e-bay receipt and original box and work
directly with the manufactures. In some cases where our help is needed
BOATARAMA will assist with your returns.
SCAMS
We
normally do not send second chance offers nor do will we sell outside of
E-bay while listed Please watch out for people E-mailing you looking
asking for money. If we do send a second chance offer, we will include a
phone number that you can call to confirm, we recommend you call before
accepting.
PAYMENT
We
accept certified fund, Bank to Bank Wire Transfers, Personal Checks,
Money Orders, Pay Pal or Credit Card payments. We do not accept CC or
Pay Pal payments for merchandise over $500 unless agreed to . Full payment is due at the
close of auction.
If an item is not paid we will attempt to resolve the issue thru the
E-bay Dispute Console. If we receive a response we will always try
and work it out, if you make a mistake, please let us know we are more
then happy to resolve a mistake. WORK WITH US AND WE WILL WORK
WITH YOU. If an item is not paid we will attempt to resolve the
issue thru the E-bay Dispute Console please do not get offended if you
get and unpaid item notice, if you pay we will close the case without
giving you a unpaid strike. Our preferences are set so the unpaid
reminder is sent to you automatically after 7 days
SHIPPING
The
winner of the auction or an accepted offer or BIN items is responsible
for the cost of shipping UNLESS OTHERWISE SPECIFIED IN AD. We try and offer at least two shipping
options. If you have any questions about the cost of shipping,
please contact us, PRIOR TO BIDDING
WE DO MAKE MISTAKES.
We normally ship next day or sooner
If you have special shipping needs, please let us know and other
arrangements can be made.
ATTENTION INTERNATIONAL BUYERS:
WE SHIP WORLDWIDE, WHEN REQUESTING A SHIPPING QUOTE
PLEASE PROVIDE US WITH YOUR COUNTRY, CITY AND IF AVAILABLE YOUR POSTAL
CODE, THIS WILL INSURE THAT WE CAN GET COMPETITIVE SHIPPING RATES FOR
YOU. WE WANT YOUR BUSINESS!!!!
RETURN
POLICY
We offer a 3 day return policy on all of our used parts and accessories,
if when you receive the part, the part is not as described in the ad we
will give you a full refund of the part including all shipping. If you mis-ordered a part we
will give you up to 7 days to notify us and we will take the part back
and give you a store credit for the amount that you paid for the item,
less all E-bay fees and shipping costs. On all returns, YOU MUST SEND US BACK THE
PART BEFORE WE SEND OUT THE NEW PART, THERE IS NO EXCEPTION, ON
MIS-ORDERED PARTS YOU PAY SHIPPING, IF THE PART ARRIVES NON OPERABLE OR
NOT AS DESCRIBED YOU SEND IT BACK, WE WILL CHECK THE PART THEN GIVE YOU
A REFUND We do not charge
re-stocking fees. PLEASE DO NOT BID ON OUR PRODUCTS IF YOU DO NOT
AGREED WITH THIS POLICY OR E-MAIL US FOR ANY QUESTIONS REGARDING RETURNS
PRIOR TO BIDDING
FEEDBACK
|
E-bay Feedback and Detailed
Seller Ratings
According
to the new E-Bay feedback system you can now not only leave a positive or
negative feedback, but also anonymously grade our service in detail
including "Item Description", "Communication", "Shipping Time" and
"Shipping and Handling Charges".
It's called DSR or "Detailed Seller Rating".
When you give us 4 stars,
it may seem like a great score, for instance a 4 in communication means
"Satisfied", E-Bay, however, considers this a low grade. Their standards
require sellers to maintain the average of 4.8 and above or be penalized
with higher fees, which ultimately get passed on to buyers,
In other words, anything less than 4.8 -stars average = negative feedback
for us!
|
Five stars is the highest
rating, and one star is the lowest.
FROM E-BAY " How to leave
detailed seller ratings"
|
What you rate |
Tips for rating |
|
How accurate was the item
description? |
Review the item title and description to see if
they match the item you received. |
|
How satisfied were you with the
seller's communication? |
-
Recall if the seller addressed any questions or
concerns that you had, and did so in a professional manner.
-
Consider only business days when evaluating the
timeliness of the seller’s communication (sellers might not check
email on weekends and holidays).
|
|
How quickly did the seller
ship the item?
|
-
Rate the seller on the time
it took to mail the item, not the time it took you to receive the
item. (E.G.. WHEN YOU RECEIVED NOTICE OF SHIPPING)
-
Don’t hold sellers responsible for delays in
mail services, international custom delays, or for the time it takes
for your payment to clear. If the item is for local pick-up you
won't be able to specify this rating.
|
|
How reasonable were the shipping
and handling charges?
|
-
Remember that sellers may charge for the cost
of the actual packaging materials, along with a reasonable handling
fee to cover the seller’s time and direct costs associated with
shipping. We wont hide that we charge $2.50 per box for the box,
handling fees and direct costs
-
Keep in mind that for international
transactions, buyers can be expected to pay duties, taxes, and
customs clearance fees as required by country laws. If the seller
offered free shipping, you'll see a note indicating a 5-star rating
is appropriate. Please keep in mind, the sizes of our bimini top and
rocket launcher boxes
|
OUR GOAL IS SIMPLE 5 START SERVICE
TO OUR CUSTOMERS, NOT JUST TRYING TO GET A POSITIVE FEEDBACK. If you
feel under these guidelines we deserve 5 starts, please give us that, if
not, PLEASE CONTACT ME VIA MY CELL PHONE 754-214-1648 (JOE) AND I WILL MAKE
SURE I DO WHAT IT TAKES TO EARN THOSE 5 STARS
HOW E-BAY VIEW OUR RATINGS
|
 |
 |
|
BAD.... HIGHER
SELLING FEES |
GOOD.... LOWER
SELLING FEES |
Lets all work
together to make E-bay a great place to buy and sell with a lot of great
deals at lower prices |
| |
ABOUT US
We started our E-bay store in 2002 with an idea of getting rid of
merchandise, today it’s primary business and
we take it very seriously. If you have any questions please see our
E-bay rating, we are proud to have satisfied over 99% of our customers
selling primarily used parts and accessories. We are about selling good
quality new and used parts and accessories. if you are looking for a
part and don’t see it in our store, please contact us and we will either
look for it used and quote you new.
BOATARAMA
FAMILY OWNED AND OPERATED SINCE 1957
If you
have any other questions or concerns please e-mail us. We
are not sales people but we can offer our 50+ years of experience to
answers questions and give opinions |
|
) 
