If an item has any factory defect, Boudoir Boulevard Intimate Apparells will accept return, exchange or refund for our buyers.

To be eligible for credit or refund, all returns must meet the following conditions:

1. Merchandise was ordered directly from Boudoir Boulevard Intimate Apparels and supported by a Boudoir Boulevard Intimate Apparels invoice.
2. Merchandise must be returned within ten (10) days of the delivery date. Returns after ten (10) days of the delivery date will NOT receive a refund. Contact for return authorization must be made within 3 days of delivery date.
3. Merchandise is in the original packaging. Returns will NOT be accepted if the returned merchandise is not in its original packaging, or if the packaging bears any hand written marks such as style and/or sizing. All stickers or labeling applied to the packaging or the merchandise itself must be removed prior to returning.
4. Merchandise must be clean, unused, and in salable condition.
5. Boudoir Boulevard Intimate Apparels reserves the right to refuse returns due to claims relative to merchandise’ s sizing, fitting, color, or dimensions, and has the final say in this regard.

1. Please contact us at boudoirblvd@aol.com for return authorization. Return shipping refunds are issued only when the return is either due to Boudoir Boulevard Intimate Apparels 's shipping error or a manufacturing defect. Return shipping refund will not exceed our standard flat rate shipping of $9.50.
2. Completely fill out the Merchandise Return Form and attach it with the returned merchandise. Merchandise returned without the completely filled out Merchandise Return Form will not be accepted.
3. Please note that we do not issue call tags. All returns must be prepaid. Collect returns, authorized or not, will be refused.
4. All returns due to our shipping error or a manufacturing defect must be shipped via UPS Ground or standard U.S. Postal Service. If returns are shipped via any other methods, only applicable UPS Ground freight rate will be credited.
5. We recommend you obtain a tracking number when you ship your return.
6. Please allow 10 -14 days to process your return.

1. Full refund will be given on goods returned due to manufacturing defect or Boudoir Boulevard Intimate Apparels shipping error. In either case, Boudoir Boulevard Intimate Apparels will also reimburse the applicable shipping charge to the customer that do not exceed our standard flat rate shipping of $9.50. In no event shall our liability extend beyond the full credit and the shipping charge. Shipment of replacement merchandise is limited to UPS Ground only and cross shipping will be charged before Boudoir Boulevard Intimate Apparels receives the return merchandise.
2. Returns for reasons other than the above are subject to approval. In addition, the customer is responsible for all shipping charges.
3. No credit will be given on goods that have been altered in any way, or show signs of intentional tampering or excessive wear. Boudoir Boulevard Intimate Apparels reserves the right for the final judgment in this regard.
4. No credit will be given until the returned merchandise has been inspected and evaluated by Boudoir Boulevard Intimate Apparels. Upon approval you will receive a refund via Paypal.
5. Credit can be given toward future orders if preferred with approval.

Question: When Will I receive My Order?

Answer: Order for products are processed within 24-48 Hours. We ship IN STOCK items within 3 business days. They should be delivered to you within 5-7 postal days. In the rare occassion that your item is on back order we will ship as soon as it becomes available and notify you immediately about the delay.

Question: What Types of payments are accepted?

Answer: We accept ONLY Paypal at this time, but PLEASE NOTE this allows you to use credit cards like MasterCard, Visa, American Express, and Discover. Sorry No COD's.

Question: Some of the pictures are not showing up what do I do?

Answer: If you've found problems on our site please send us an email so that we may assist you.

Question: How do I know that my order and payment has been received?

Answer: Boudoir Boulevard Intimate Apparell will send you a confirmation email with your order information. Please print it and save it because this is your receipt.

Questions: I still have a question, can you help me?

Answer: Absolutely! Please, feel free to contact us. Your questions and comments are of our extremely important to us. If you have any questions, please feel free to contact us at boudoirblvd@aol.com