The seller stated that this small figurine of a Turtle had NO CHIPS , CRACKS OR REPAIRS.
Upon receiving the package and removing the item , it was very noticeable that the figurine was chipped with a small Crack leading away from the chip. Lower leg in photo - gray area.
Was very disappointed and saw no reason to contact seller. They sent it damaged and as far as I was concerned. I swallowed the loss. Will never deal with this dealer again or recommend. For there is NO WAY to miss damage.
Reply from: brown-dawg-vintage- Feedback replied by seller brown-dawg-vintage.- Feedback replied by seller brown-dawg-vintage.
What a disappointing reaction to such an easily resolved problem.
I personally packaged your order & can guarantee you this was an honest error. Had I noticed the flaw, I of course would never have mailed it. Now that I'm aware of the problem, I have already issued you a full refund of $14.24.
Also, your desire to not do business with us again is mutual, & I will be blocking you from our store. Your complaint was justified, but the manner in which you chose to express it is unacceptable.
_***e (4056)- Feedback left by buyer.
Past year
Verified purchase
Best sellers EVER! Awesome communication, combined shipping, wrapped like it was being sent to the MET.
Highly recommend. Thanks so much.
l***r (2151)- Feedback left by buyer.
Past month
Verified purchase
Beautiful, as described, packed super well and shipped quickly. Thank you.
n***g (252)- Feedback left by buyer.
Past month
Verified purchase
Great seller.
The full and true description of the item.
Fast shipping.
Thank you!
y***6 (2990)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller. well-packaged, fast delivery, thanks !
d***i (433)- Feedback left by buyer.
Past year
Verified purchase
The necklace is Beautiful! I'm very pleased with my purchase. I like the design better than the picture. Good price, nice packaging, fast shipping, and good quality. Excellent all-around customer experience! Thanks