1.     Why are some items sold out, but still are shown in the stores?

1. I put there as advertisement. They will be available in future.

 2.     Why is the shipping more  expensive than exact shipping fee?

1. It is shipping and handling fee. So it is including handling fee, the gas fee and the cost of my car for delivering the items from my home to shipping company or post office.

2. It is including the labor of my handling. You know, shipping cost a lot of time. Sometimes, I spend a half day to prepare and ship 2 prayer wheels.

3. It is including 4.9% paypal cost of the shipping fee you pay. When you use paypal to pay me, paypal charges me 4.9% + $0.30 USD (limit of 5 transactions per 12 month period)**.

4. Ebay charges a lot. When I sail a electric prayer wheel in my store, ebay charges me $6.27. If I sail it from auction, that cost almost $10 for one electric prayer wheel. All these are not including the every month store fee $15.95.

5. This is a religious store. Every month, I didn't sale much. Just 4 or 6 large items. By this way, in average, a electric prayer wheel costs from $12 to $15 ebay fee.

6. Paypal charges every electric prayer wheel $3.5 to $4.5 fee when you use paypal to pay me.

7. So total ebay and paypal cost for one electric prayer wheel is from $15 to $20

8. And sometimes, there are some another costs. Western customers are tough customers.

9. One electric prayer wheel's cost from China is from $59 to $68. ( I am not a bussiness company. Small import cost a lot. ) I didn't make money from you. This is volunteer job. Just hope more people in the world have chance to use electric prayer wheels.

10. A electric prayer wheel's shipping cost in US is more than $10.

11. So the real cost of a electric prayer wheel is: $59 to $68 + $15 to $20 + more than $10. It is almost $100.

12. I didn't make money from you.

3.    Why is the price of electric prayer wheel more expensive than before?

1. Materials price is increased. For example: price of copper has been double. (maybe a half, I will make sure)

2. So the factory increased the wholesale price.

3. Chinese currency rate is increased.
4. Cost of ebay and paypal is increased.
5. Another reason is:     the price before is wholesale price. I
   didn't make any money. But right now, some people want to open store for retail. they want to make money. So retail price should be increased.
   Otherwise, there is no retail seller in this world. We have not made
   decision how much for retail price in future. But I think it must be more
   than $120 or $150
6. And this time import, shipping cost is really expensive.

4.    Do I need to buy a spare motor?

No. You don't need.

1. The life time of this motor is several years. And some parts of the motors are plastics. So after several years, the spare motor will not so good.
2. The motor is really easy to be broken. So maybe you will damage the motor when you storage it.
3. For us, it is difficult to import goods from China to US. So we don't want you storage some motors. We don't sell motors for spare motors.
4. You can buy the motor when you really need. We want the electric prayer wheels can keep benefit the world. So doesn't matter what will happen, we try to let customers easily to contact us. Important is the web site. When you need motors, check this site: http://www.bdwheelwholesale.com/
5. Please read the contact information on your user guide with your electric prayer wheel. You will know how to buy the motor.

 5.     Why sometimes delay?

1. Because it is import. Sometimes, customs have problems. Sometimes, the factory, sometimes, logistics company has problems.... So sorry. This is small bussiness. Something we can not control. But we try our best.
2. Doesn't matter what will happen, we guarantee to give your orders, or refund your money. The store has been opened since May, 2003.