For more information on the returns process please review our returns policy.
If you have a cancellation request, we highly recommend contacting our call center staff at (800) 375-5107 as this allows us to process your cancellation request as quickly as possible. If you would like to view more information on the cancellation process and what it entails please see our cancellation policy on the returns page.
Physical / Postal Address
Need to write us by mail? Please use the following address:
282 Convair Ave.
Chico, CA 95973
Manufacturer or Vendor Inquiries
Do you have a brand you think would be a good fit for Build? Are you a shipping warehouse or manufacturer representative that drop-ships? We are always looking for new business relationships. Please send email inquiries to: email@example.com
Press / Media Inquiries
For any press or media inquiries concerning Build, or our Network of Stores, please send email inquiries to: firstname.lastname@example.org
** Returns must be pre-authorized and are returned to their original shipping center. Please check your Return Goods Authorization email for the proper return address.