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General Shipping Policy

Build has tried to make its shipping and handling prices and policies as fair as possible, so you benefit from our competitive pricing, plus the convenience of delivery to your door.

  • General Shipping Policy: For your convenience, if you ordered two or more items, you may receive them in multiple boxes on different days, because of varying item availability and shipping locations. We do not charge you extra shipping for split shipments. Because Next Day and Two Day delivery services involve air transport, some items cannot be shipped via these options. Items containing hazardous or regulated materials or some very large or heavy items must instead be shipped via freight carrier.
  • Freight Shipping Policy (“LTL” Shipping): Freight is reserved for large, heavy, or oversized items such as large sinks, bathtubs, shower doors, appliances, etc. Items are delivered by scheduled appointment with curbside delivery service, only. Be sure that all items are inspected for damage prior to the driver leaving. Any concealed damage must be reported within 7 business days. Any concealed damage reported to us after 7 days may no longer be eligible for a refund of any shipping costs paid. Most carriers only accept claims for 7 days following delivery.
  • During holidays, any orders received will not be processed until the next business day.
  • Where can I have my order shipped?

    We can ship anywhere within the contiguous 48 United States. If you live outside of the contiguous 48 United States we use eBays Global Shipping Program to fulfill orders and more information can be found on our FAQ.