Will my Laptop / Tablet fit?
Looking for best fit bag for your laptop / tablet?
To guarantee that your laptop will fit the bag, measure your laptop's Physical Dimensions and compare them to the bag's Laptop
Compartment Dimensions. Screen size does not correlate with the physical dimensions of the laptop.
The link below will give you more information.
*Dimensions / Measurement : http://stores.ebay.com/Burnoaa/Compatible-List.html
How can I track my order?
Tracking number included: Handle Case, Shoulder/Messenger bag, Other Bags
Tracking type : International Registered items
Tracking type : Expedit (EMS) Items
Web site(Korea post) : http://service.epost.go.kr/iservice/ems/ems_eng.jsp
Tracking number Not included: Sleeve, Accessories pouch, Shoulder strap, Pad
By Int'l Air Mail
What is your feedback policy?
Our feedback system will leave the Feedback Automatically after buyer left to us.
Please go ahead leave feedback, our feedback system will leave the feedback automatically within 10 minutes the buyer left to us.
What happens to my order if it can't be delivered by the courier service and is returned to 'Burnoaa Store' ?
All shipments returned to 'Burnoaa Store' are considered "undeliverable". When we receive undeliverable shipments, Burnoaa Store will notify
customers via email to arrange
All reshipments will be charged the same fees as Burnoaa's regular shipping fees . Reshipment fees will be applied regardless of the original shipment's eligibility for free shipping.
But if the mistake is ours, we will be glad to give free shipping.
*Reshipment fee of US$10
Expedit(EMS) Shipping service?
*Option: Expedited(EMS) Shipping service.
Delivery time : 3 - 6 working days
**To our valuable customers in Italy & Africa, some countries in South America.
Customers in these countries can get the goods only via TNT Premium post service.
Therefore please send us an email before purchasing it.
Additional shipping charge is required.($20 - $45)
Will I have to pay customs taxes on my shipment?
We are not responsible for any applicable customs charge, taxes and duties.
Custom taxes, import duty, valued-added tax (VAT), or any similar customs-related levy is the responsibility of our customers. 'Burnoaa Stores' cannot make any guarantees or estimation on whether any shipments will
or will not be required
to pay customs-related levy. Please contact your local customs office for more information.
Your have 1 years warranty. Your warranty date starts after your purchase date.
-Laptop Bag, Sleeve, Pouch : 1-years Warranty.
-Computer's Accessories(MousePad, Stand...etc.,) : 6-Months.
: 'The Burnoaa Warranty'
About Tax ?
vary by country and by what was ordered so we are not able to supply an
You may be subjected to import duties, taxes, and/or
which may be imposed by your local government when you receive
Please contact your local post office or customs office to
inquire about these charges.
You are responsible for paying any additional
charges for customs clearance.
How long will my delivery take?
1.Normally ships out the item within 24 business hours after receiving a cleared payment.
2.Orders will be shipped from
time lasts approximately.
4.South Korea is far away; considerable delivery time.
*For more informations : Click to 'Shipping Guide'
*Customer Center : Monday through Friday (Email are answered with within 48 hours)