FREQUENTLY ASKED QUESTIONS
How long does it take from the time I place as order until it is shipped?
All of our insect displays that are offered for sale are in stock, built and ready to ship. Orders are usually shipped on or before the next business day for free.
How much does shipping cost?
All of our insects are always shipped for free by 1st class, Priority mail or Fedex Ground.
If you purchase 2 or more items at the same time and we will automatically upgrade your purchase to Priority Mail for FREE.
Are your insect displays guaranteed?
YES! We offer a 100% product guarantee, if any insect arrives damaged we will replace it.
If there are any problems with your new purchase we will fix it or give you a full refund.
Do all of the butterflies and insects come with frames?
Yes all insects are mounted in shadowbox displays at no additional charge.
Are all of the butterflies and insects real?
Yes all of the insects are real and are in their natural state.
Why are some butterflies and moths mounted verso or face down?
Most butterflies have completely different colors and markings on the inside and outside of their wings. When you look at a butterfly or moth what you see on one side may be completely different on the other side. About 3/4 of all butterflies and moths that we sell are available either face up or verso and some butterflies and moths only have interesting markings or colors on the outside (verso) so we only offer them that way.
Where are your displays made?
All of our items are hand made by us in the U.S.A.
Are any of your insects endangered or protected?
Do you sell to any countries oustide of the US?
Yes. Foriegn buyers, if you have a U.S. shipping address that we can ship your purchase to you are welcome to place an order. However, we do not ship any insect displays outside of the U.S. or it’s territories. Please do not purchase any items if you do not have a U.S. shipping address….