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Terms/Conditions

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TERMS & CONDITIONS

LANtek, INC. has been in business since 1978, BUY USED PCS.com is our Internet used equipment division.  We have sold and shipped used computer equipment all around the world.  We abide by the Better Business Bureau code of ethics and have never been investigated by the BBB for our business practices.  Customer satisfaction is our number one goal.

HARDWARE SUPPORT

BUY USED PCS.com provides a thirty (30) day warranty from the date of invoicing on all computer hardware purchased.  This warranty provides that the hardware will perform to the original manufacturer's specifications as demonstrated by the manufacturer's diagnostics.  BUY USED PCS.com's sole responsibility is to replace or repair, at its option, any defective component.  The defective hardware must be returned to BUY USED PCS.com accompanied with a return authorization number issued by BUY USED PCS.com (you must call to receive this number) and the replacement or repair will be performed witnin a reasonable period of time, not to exceed one week (not including transportation time).  In the event a replacement or repair is impossible, a refund in the amount of the original puchase price will be provided.

SOFTWARE SUPPORT

BUY USED PCS.com does not supply software or operating systems.  We make no representations as to the suitability of the hardware purchased to perform any particular software application.  It is the sole responsibility of the purchaser to investigate the minimum hardware requirements for any software intended to be utilized.  Failure of the purchased equipment to process a software application is not a warranted event.  Return of the original machine for the failure to perform a software application will be subject to a 15% of original purchase price restocking fee.

DOCUMENTATION

BUY USED PCS.com does not receive manuals or start up diskettes thru its recycluing efforts.  Therefore these items are not provided with your purchase.  In most cases, operating instructions and specific machine software setup software can be downloaded from the manufacturer's website. 

CUSTOMER MODIFICATIONS

Modifications to the hardware's operating system or hardware configuration done by the customer voids any warranty.  Work done by BUY USED PCS.com to correct problems caused by such modifications will be performed at our publised labor rates of $79.00 per hour with a minimum charge of $50.00.  Tepehone technical support provided to correct such problems will be charged at the rate of $25.00 per call.

RETURN POLICY

Any purchased may be returned for any reason within the first thirty (30) days after purchase.  BUY USED PCS.com will refund the original purchase price minus a fifteen percent (15%) of original purchase price restocking fee.  The customer is responsible for both the original shipping cost and the cost of return shipping.  The customer is responsible to get a return authorization number from BUY USED PCS.com The returned product must be in its original purchase condition.  Any work necessary in order to return it to its original condition, including the removal of application software, we be billed at our publised repair rates and deducted from the refund. 

LIMITATION OF LIABILITY

BUY USED PCS.com is not responsible for any incidental or consequential damages arising from the use or misuse of the purchased product.  In no event, will BUY USED PCS.com's maximum liability exceed the purchase price of the equipment.

LEGAL JURISDICTION

All legal disputes concerning transactions between BUY USED PCS.com and users of this site will be governed by the laws fo the State of Pennsylvania.