Your satisfaction is our goal. Shipping and Handling fees are not refundable for any reason. Your returns will be processed within 5 business days. All returns must be properly packaged and in “original condition”. No item listed "AS IS" will be eligible for exchange or refund under any circumstances. If the item was misrepresented or defective beyond the items listing, we will do everything in our power to correct the transaction to the customers approval. Incompatibility issues will be handled on a case by case basis. We strive to make listings as accurate as possible.