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CONTACT US
You may contact us through eBay message center or via:

CCTVHotDeals
1401 Interstate Dr.,
Champaign, IL 61822
PAYMENT METHOD
    • We accept payment by PayPal.
    • We also accept payment by all Major Credit Cards via PayPal.
US SHIPPING
    • We will ship your item within 24 business hours after the payment is received.
    • Please verify your shipping address during checkout. We are not responsible for
      any wrong or undeliverable address.
    • The freight cost, handling cost, packaging cost are all included in SHIPPING COST.
INTERNATIONAL SHIPPING
    • Currently, we only deliver to Canada. We apologize for the inconvenience for our customers
      from other countries.
    • Please verify your shipping address during checkout. We are not responsible for any wrong or
      undeliverable addresses.
    • Buyers are responsible for additional COD charges, VAT, brokerage fee, Custom fees,
      and Duty of importation (if any). We only handle the shipping.
RMA and RETURN POLICY
    • For any exchange or refund, we will need the original receipt or a record
      of purchase transaction, and the product must be in its original condition,
      including the packing box, UPC bar code, and all accessories. Please contact
      us through eBay message for RMA#.
    • Once the RMA# is issued, please include it with your package and send your
      return item to: CCTVHotDeals, 1401 Interstate Dr., Champaign, IL 61822, USA.
    • Please allow up to 10 business days for return to be processed.
    • Shipping and handling charges are not refundable.

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