U.S. Shipping and Handling
- We will ship your item within 24 business hours after the payment is received.
- Combined shipping is offred for all listings with exception of listings requring emmediate payment.
- Combined shipping is only offered when all items are paid for in one consolidated payment. Items paid for separately will be shipped separately.
- Please verify your shipping address during checkout. We are not responsible for any wrong or undeliverable address.
- For customers in Alaska, Hawaii, and Puerto Rico, we offer USPS Priority Mail, Fedex Over Night, and US 2nd Day upon request.
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International Shipping and Handling
- Currently, we only deliver to Canada. We are sorry for inconvenience for our customers from other countries.
- Please verify your shipping address during checkout. We are not responsible for any wrong or undeliverable address.
- Buyers are responsible for additional COD charges, VAT, brokerage fee, Custom fees, and Duty of importation (if any). We only handle the shipping.
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UPS Customer Pickup
- Customers that need to pick up there package(s) at a UPS Customer Center need to follow these steps.
- Step #1 – Locate the UPS tracking number, then login to www.ups.com and retrieve the current status. This will give the current location and estimated delivery date so that a pickup can be arranged.
- Step #2 - Under the “Locations” tab select UPS Customer Centers.
- Step #3–Select “Find Locations” from the list on the Right Side
- Step #4 – Fill in the Address information on the Left Side. Next change the “Location Type” so the UPS Customer Center is the ONLY one selected. Then click on the “Find” button
- Step #5 – The results will show the Customer Centers in the customer’s area based on the criteria entered. Please note, it MUST be a “UPS Customer Center”
- Step #6 – Contact the general UPS Customer Center (1-800-742-5877) to arrangepickup at the local Customer Center. The customer must supply the tracking number and will be required to present a valid picture ID, the address on the ID must match the address on the package prior to it being released
- NOTE: Re-routing packages can be only done by our store customer service; and we would charge you $15 as the re-routing fee.
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