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Store Policies

About CGC Rhinestones, Beads, & Jewelry

Our first priority is YOU!

We are here to meet all your beading needs. We specialize in Swarovski Beads, Pearls and Rhinestones so you know you will always receive the very best when you buy from us.  Our prices are unbeatable! For authentic Swarovski products, we offer you the most you can get for your beading investment.

We constantly compare wholesale prices and order in quantities sufficient to get the prices as low as they can go.  We work with many vendors for our Swarovski products and all other products we stock too. We buy products made in the USA whenever possible. It’s important to us to support homegrown businesses.

We promise to always ship your orders as fast as possible which is usually the same or next day from payment.  We also stand behind our products 100%. Shop with confidence, enjoy your visit and know we are only an email away to answer any questions you may have.  knowsherstuff@comcast.net
We’re not happy until you are happy.

 

Feedback

We aim for the stars!
 
Ebay’s new feedback system offers pricing discounts for 4.6 to 5 star sellers. We have always left positive feedback for our customers upon receipt of payment and that will not change.  If you are not pleased with your transaction with us, from start to finish, please email us at knowsherstuff@comcast.net and allow us to correct any problems or errors before you check the feedback stars. We strive for all fives and five-star service is what you deserve!

We always want to offer you the very lowest prices available. 5 Stars will help us keep your prices low.

 

Checkout

Easy Shopping - Simple Checkout!
When you are through shopping just
Click the Pay Now button at the top of this listing to go to checkout. All of your items will be combined into one invoice and your shipping discounts will be automatically calculated for you.

There is no need to ask us for a combined invoice, these smart computers do all that for us
If you want to check out later, you will be sent an email with your combined items and a link to checkout. We will send you an e-mail within three hours of an auction closing. Just click on the link and you will be taken to our simple and secure checkout system, where you will be able to quickly and conveniently pay for your purchase.

You may also continue purchasing additional items from our auctions or eBay store. You have 3 days from the end of the first purchase to add additional items to your order. Make sure all of your auctions have ended prior to checking out. All of your purchases will be consolidated into one checkout!

 

Shipping

Fast – Fast – Fast - Shipping
We ship all items via the United States Post Office. We use First Class Mail for US purchases and First Class Mail International for international orders. Please see your auction description for shipping costs.  Most bead items that ship in the U.S. are 2.25 for the first item and .10 for additional items. Orders to Canada are 2.50 for the first items and .10 for additional items.  International orders are 3.00 for the first item and .50 for additional items.  Larger items like hot fix applicators and big bead kits will cost more to ship so please be sure to read the auction listing for shipping rates.

Orders shipped outside of the US may incur duties and/or taxes. We are not responsible for these charges. Please contact your local post office or customs office for information in your country. We must declare the actual value of your merchandise on the Customs Form which is the amount you actually pay for your merchandise. This is the amount that is used to assess duties and/ or taxes.

Need It Quick?
We are happy to ship Priority or Express Mail for an additional fee.

 

Return Policy

We want you to be happy with your purchase! If you are not satisfied, please let us know within 7 days and we will arrange a replacement or full refund promptly.  We can be contacted via email at knowsherstuff@comcast.net.

 

Contact Us
Email: knowsherstuff@comcast.net
 

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