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COCOSILVERHK Cocplay Gallery

Shipping and Payments
Measurements
Policy
custom

 

 

 

For shoes and normal size costumes, usually we need about 10-15 business days to get it ready to ship. But some costumes with embroiders or printings would take longer time.

For custom size costumes, it would take about 1-2 weeks additional to finish.

For commission order, there should be at least 6-8 weeks away from the date you paid to your deadline

We do not make shipment on weekends and public holidays .

public holidays in 2011:

Jan 1st - 3rd;    Feb 2nd -12th;

Apr 5th;             May 1st - 7th;

June 6th;          Sep 12th;

Oct 1st - 7th;    Dec 24th - 26th.

　

　

　

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Shippping and Handling

Customer was guaranteed to receive in time ! ! !

* We only ship to Italy by express mail. If delivery address is at Italy, choose express one please.  It usually need about 1 to 2 week to arrive Italy.

 

Airmail

 

 Standard Expedited Mail

UPS/DHL Express

 

Delivery Time 2-3 weeks after dispatch 4-7 days after dispatch 3-5 days after dispatch 
Guaranteed Time  not Guaranteed  10 days Guaranteed after dispatch  7 days Guaranteed after dispatch
Price $30 $40 $65
Delivery Agent Hong Kong Post Airmail Hong Kong Post Expess (SpeedPost) UPS Worldwide
Remark 　 　

1. First priority order. Overtime to complete.         

Fees charged by customs       

       Import duties, taxes, and charges are NOT INCLUDED in the item price or shipping cost. These charges are the BUYER'S responsibility.
 
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges.

 

Information need for shipment:  1.Phone number, 2. size  3.Detailed address

* delivery time count only after we receiving cleared payment, information (measurements for custom make) and phone number.  

Tracking number is provided after shipment made.

*Italian/Brazil/Mexico parcels can only be shipped by Express mail .