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COLLECTIBLE DOLL SALES

This seller is currently away until December 29, 2014 and is not processing orders at this time.

If You Make A Purchase , Please Make Sure It Is Paid In Accordance To The Terms And Conditions Of The Auction

If you have questions, leave a message and we will respond as quickly as possible after we return on  December 29, 2014


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STORE POLICIES


EBAY STORE POLICY
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PAYMENT

ALL AUCTIONS REQUIRE IMMEDIATE PAYMENT FOLLOWING AUCTION CLOSE.

WE ACCEPT US VISA, MC, DISCOVER AND AMERICAN EXPRESS ONLY

WE DO NOT ACCEPT PAYPAL OR INTERNATIONAL CREDIT CARDS

PLEASE MAKE SURE YOU PAY FOR YOUR ITEM WHEN THE AUCTION CLOSES AS WE DO NOT HOLD ANY MERCHANDISE

SHIPPING

WE SHIP UPS GROUND CONTINENTAL USA ONLY TO THE BILLING ADDRESS ON THE CREDIT CARD . NO EXCEPTIONS

ALL PACKAGES REQUIRE CUSTOMER SIGNATURE UPON DELIVERY

IF A PACKAGE IS REFUSED FOR ANY REASON, WE WILL NOT BE LIABLE FOR DAMAGES OR TO REIMBURSE YOUR CREDIT CARD AS ALL SALES ARE FINAL.

WE WILL NOT ACCEPT THE RETURN SHOULD YOU REFUSE DELIVERY AFTER AN ITEM IS PAID FOR AS ALL MERCHANDISE WE SHIP IS NEW IN BOX UNLESS OTHERWISE STATED

DAMAGES

ALL DAMAGES MUST BE REPORTED WITHIN 48 HRS AFTER RECEIVING YOUR ITEM. WE WILL NOT HONOR ANY CLAIMS IF NOT REPORTED WITHIN THAT TIME PERIOD

CUSTOMER MUST PROVIDE PROOF OF DAMAGE WITH PHOTOS OF THE DAMAGE

WE WILL NEED A PHOTO OF THE OUTER SHIPPER, OUR SHIPPING LABEL, ALL ORIGINAL PACKAGING AND DAMAGE TO THE MERCHANDISE REGARDLESS IF CLAIM IS FOR UPS DAMAGE OR MANUFACTURER DEFECT WE MUST HAVE PROOF OF DAMAGE

PHOTOS MUST BE JPG FORMAT IN A SIZE THAT CAN BE FORWARDED TO UPS DAMAGES DEPT FOR INSPECTION REVIEW

DO NOT SEND IN A ZIP FILE, PHOTOS MUST BE SENT INDIVIDUALLY ONE AT A TIME

PHOTOS CAN BE SENT TO OUR EMAIL ADDRESS RAVENGIRL220@AOL.COM

IF WE DO NOT GET PROOF OF DAMAGE WITH PHOTOS REQUESTED, WE WILL NOT FILE A CLAIM

IF AN ITEM IS DAMAGED WE ONLY ASSUME LIABILITY IF UPS ASSUMES LIABILITY FOR THE CLAIM OR IF THE MANUFACTURER ASSUMES LIABILITY FOR MANUFACTURER DEFECT

IF UPS HONORS THE CLAIM, DAMAGED MERCHANDISE WILL BE PICKED UP BY UPS WITH A SALVAGE CALL TAG AND MUST BE RETURNED WITH ALL PACKAGING AND TIED INTO THE ORIGINAL BOX ONCE THE CLAIM IS FINALIZED

IT MUST BE RECEIVED BACK THE WAY YOU RECEIVED IT

UPS IS ENTITLED TO THE DAMAGED MERCHANDISE IF THEY PAY THE CLAIM

PLEASE HOLD ALL DAMAGED MERCHANDISE FOR 15-21 BUSINESS DAYS UNTIL UPS ISSUES A SALVAGE CALL TAG TO PICK UP THE DAMAGED ITEM. IF THE DAMAGED MERCHANDISE IS NOT MADE AVAILABLE FOR PICK UP IT INVALIDATES THE CLAIM

THERE IS NO CHARGE TO THE CUSTOMER FOR THE SALVAGE CALL TAG

IF ALL THE ABOVE STEPS HAVE BEEN FOLLOWED PROPERLY, PLEASE ALLOW APPROX 15-21 BUSINESS DAYS FOR CREDIT BACK TO YOUR CREDIT CARD

THAT IS THE TIME FRAME IT TAKES TO PROCESS A UPS CLAIM

IF A DAMAGE PACKAGE IS RETURNED TO US BY ANY SHIPPING METHOD OTHER THAN UPS THE ORIGINAL SHIPPING METHOD, IT WILL INVALIDATE THE CLAIM

WE DO NOT REIMBURSE SHIPPING CHARGES ON CLAIMS

NOT RESPONSIBLE

WE WILL NOT BE RESPONSIBLE FOR ANY ERROR IN MANUFACTURER DESCRIPTION OR SIZING

WE SHIP BRAND NEW MINT IN BOX UNLESS OTHERWISE DESCRIBED. WE WILL NOT BE RESPONSIBLE IF ANY ACCESSORIES ARE MISSING. WE NEVER REMOVE ANYTHING FROM THE BOX, SO HOWEVER IT IS PACKAGED IS WHAT COMES WITH THE ITEM FROM THE MANUFACTURER

PRODUCTION DOLLS AND COLLECTIBLES MAY VARY FROM PROTOTYPE SHOWN. SIZE IS APPROXIMATE. WE SELL ONLY NEW IN BOX AND WILL NOT BE RESPONSIBLE FOR THESE VARIATIONS

PRE-ORDERS

WE WILL NOT BE RESPONSIBLE FOR ANY PRE-ORDERS WHERE THERE IS A DELAY IN THE ITEM REACHING US FROM THE MANUFACTURER OVER THE 30 DAY PERIOD DUE TO MANUFACTURER PRODUCTION OR CUSTOMS CLEARANCE ISSUES

ALL SALES AND PRE-SALES ARE FINAL-NO RETURNS
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