***** Our 5 Star Service Excellence Commitment to you ******

Our policy is to always leave positive 5-gold-star feedback upon customer payment. We are committed to providing this service to each and every valued customer. If after your item arrives, you feel we have achieved or exceeded our 5 star commitment, please rate us with positive 5 star feedback.

DSR Ratings are an important part of our feedback, We ask that you rate us fairly and to keep the following in mind:

* Review each of your purchased items title and description prior to rating us on the item as described section.

* Please consider only business days when evaluating communication. We are not always able to check email on weekends and holidays.

* When rating us on shipping time, please rate us on the time it took to mail the item, not the time it took you to receive the item. Sellers are not responsible for delays in mail services, international custom delays or for the time it took for your payment to clear.

* When rating us on shipping and handling charges, remember that sellers may charge actual packaging materials costs and a reasonable handling fee to cover our time and costs associated with shipping. When we have over estimated for shipping and handling, we always refund the difference immediately upon shipping the item. For international transactions, buyers may also be responsible for duties, taxes, and customs clearance fees as requested by country laws.

We strive for excellence but sometimes things can and do happen. We hope that you understand that we are only human. Please let us know of any problem before leaving feedback or DSR ratings as we are committed to working out a solution with you.

Ratings and feedback are another important step in the buying process and we appreciate your extra efforts. Your business is very important to us.