a. If you are not satisfied with your order, CenterstageLIGHTING agrees to accept your return. A 20% restock fee will apply to any cash refund given, without exception. We are in no way responsible for return shipping charges or damages to the return while it is in transit back to us. Any return must be in transit to us no more than ( 7 ) days following the date of original receipt. All returns must have a CRMA number to be properly tracked & handled by our customer support agents. Delivery of any shipment without proper documentation will be refused by our warehouse. Upon arrival, our staff will inspect the returned item. It must arrive packaged box-in-box and must include all original packing, all original paperwork as well as power cords, mounting brackets, lamps or similar accessories. Failure to comply with this requirement will result in possible refusal of return or may result in additional fees. If your original purchase qualified for free shipping and you decide to return the item(s) please be aware CenterstageLIGHTING will assess an outbound shipping charge that will be deducted from your final credit amount. Free shipping is only applicable if you keep the item(s) ordered and delivered to you. If you have questions regarding any item you are considering for purchase, we have a team of professionals in place to assist you by means of consultation before you decide to order items from our eBay store. For fast, efficient processing of any return request, please visit our customer care center and submit the short CRA request so that we may assist you to the very best of our ability.
b. If you are not satisfied with your order, CenterstageLIGHTING agrees to accept your return. No restock fee applies to any item returned with acceptance of a store credit. We are in no way responsible for return shipping charges or damages to the return while it is in transit back to us. Any return must be in transit to us no more than ( 7 ) days following the date of original receipt. All returns must have a CRA number to be properly tracked & handled by our customer support agents. Delivery of any shipment without proper documentation will be refused by our warehouse. Upon arrival, our staff will inspect the returned item. It must arrive packaged box-in-box and must include all original packing, all original paperwork as well as power cords, mounting brackets, lamps or similar accessories. Failure to comply with this requirement willresult in possible refusal of return or may result in additional fees. If your original purchase qualified for free shipping and you decide to return the item(s) please be aware CenterstageLIGHTING will assess an outbound shipping charge that will be deducted from your final credit amount. Free shipping is only applicable if you keep the item(s) ordered and delivered to you. If you have questions regarding any item you are considering for purchase, we have a team of professionals in place to assist you by means of consultation before you decide to order items from our eBay store. For fast, efficient processing of any return request, please visit our customer care center and submit the short CRA request so that we may assist you to the very best of our ability.
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