 |
| Q:Where is this item made? |
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| A:The Chandler Motorsports brand is manufactured in many of the same factories that you buy other brand name parts in. We leverage lower overhead and large orders to be one of the most competitive sellers out there. We've spent years sourcing these products for you. |
| Q:What brand is this? |
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| A:If it not specifically specified in the listing, the item is made by Chandler Motorsports. We are not a multi million dollar advertising company, thus allowing us to compete on a level most large "brand name" companies cannot. |
| Q:Can I checkout on your website? |
|
| A:No, and we charge a processing fee of $10 after the fact to deal with website payments.
The website clearly lists we do not allow eBay checkouts on it, but people continue to checkout. So to curb the trend we are charging additional fees after the item is paid for.
Using the website to check out is against eBay policy so we do not allow it. |
| Q:Can you send this item to me overnight or 2nd day air? |
|
| A:No, we do not do overnight or 2nd day air. In fact if you need the item that fast we would prefer you didn't check out with us.
With that time frame, you should consider purchasing the item from a retail store. |
| Q:I want to pay by credit card. |
|
| A:Hi,
We can't accept credit cards on eBay any longer. You can however pay with a credit card on Paypal. Simply add your credit card into your account, then clear all the funds out of your account. Then you'll be able to use your credit card to pay on Paypal.
How to add a credit card
http://www.youtube.com/watch?v=_OyIEcDA6qw&feature=related |
| Q:Does this part fit my vehicle? |
|
| A:We can't answer this question without your VIN number, transmission type (automatic or manual) and if its a truck 4wd\rwd or AWD.
Once you copy it down, check it at carfax.com to make sure its correct. Once you send it give us a business day to decode it and determine fit for your vehicle.
If we don't have the part we'll refer you somewhere else |
| Q:Do you offer combined shipping? |
|
| A:No we don't, since shipping is free on nearly all of our items. For international orders we need the extra shipping money to pad against scammers, lost shipments and other international related headaches. |
| Q:How do I buy items wholesale (more than 5 units) |
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| A:Send us a message with what you're looking to pay and how many of the items you are looking at. We'll send you an invoice if we can accommodate your request. |
| Q:What is the warranty |
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| A:Most distributors are 1 year, most sensors are 1 year with the exception of mass air sensors being 60 days.
Most if not all our listings have an option to purchase our Top Shelf brand at a premium which offers a limited lifetime warranty. |
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