FULL DETAILS of my return policy can be found on any listing.
1. If you wish to return any item, please notify me within 48 hrs and no longer than 7 day that you wish to return the goods, i.e. Stating the reason- Too big, too small, not suitable, don’t like, colour doesn’t suit etc.
2. You will be issued a returns number, which you will need to put on the returns label. This will help speed up the return process for you.
3. Returns need to be back within 14 calendar days from receipt. Returns will NOT be accepted after 14 days, so I would respectively ask that you don’t request this, for I do not wish to get into any unpleasantness and I try and make things very clear.
4. Any aspect of my return policy you are not clear about, please drop me an email and I will do my best to answer within 24hrs
5. All goods must be sent back in the original packaging. Please make sure Hat boxes are protected if they arrive back damaged or covered in sellotape you will be charged for this, which is £10.00
6. Please make sure no security label or any designer label is removed. If tags are removed the return will not be accepted.
7. The onus is on YOU the buyer to read the return policy and if you DO NOT AGREE with it, kindly DO NOT PURCHASE from CMB