 |
| Q:Do you accept a check or money order ? |
|
| A:I am not allowed (by eBay) to solicit checks or money orders, however if YOU insist, I have no problem accepting them. I DO NOT WANT TO LOSE YOUR PURCHASE because of this issue! |
| Q:Can I return an Autograph I bought from you ? |
|
| A:I get my Autographs from many sources, some times personally, many times from other dealers, many whom I have come to know & trust over the years. If for any reason you do not trust the autograph or if it failed Authentication, I will most certainly refund your full purchase price. |
| Q:What is the condition of the memorabilia card I am buying ? |
|
| A:If not mentioned otherwise, please assume Near Mint to NrMt+ on all cards. I will diclose any info if card has major flaws. |
| Q:Can I see better scans of the item? |
|
| A:Please e-mail me @ santo1908@comcast.net with your request.. I cannot attach scans to the eBay Message system, that's why it should be from your personal account. Please allow a reasonable time for me to respond. ( I do work during the day). |
| Q:Can you ship to another address (i.e. a gift) thru Paypal? |
|
| A:I can, however you must first go to Paypal and ADD that person as an alternate address. Then when you pay, select that address for the transaction. I MUST ship to the address on the Paypal transaction sheet. |
| Q:Do you ship internationally ? |
|
| A:I ship Internationally on a case-by-case basis ..... For items over $50 , I insist on tracking .. Unfortunately that means a $35.00 charge (for Global Express International) |
| Q:Do you COMBINE SHIPPING ? |
|
| A:DEFINITELY. Please wait for my invoice, and I will adjust the charge. Many of my items are FREE SHIPPING anyway. |
| Q:Will you take a little less money for the item, even though there is no MAKE OFFER on it ? |
|
| A:It depends on the item .... it usually comes down to my acquisition cost... I must warn you, for memorabilia cards, my room to do better is low, as I buy these from other dealers . I have no problem with you e-mailing me an offer, but please be reasonable. Thank You. |
| Q:Do you accept returns ? |
|
| A:If I make a mistake in the listing description, of course I will accept a return. Most of my items say "no return" to discourage buyer's remorse. If you make a mistake & I agree to take back, I will not reimburse the shipping cost. |
| Q:Do you ship to Unconfirmed Addresses (via Paypal) ? |
|
| A:YES I do. New rules as of March 2008 for Power Sellers, I MUST ship to the address on the Paypal transaction sheet (even if it's Unconfirmed) |
| Q:Why do you charge tax to Illinois residents? |
|
| A:I am a registered business with the State of Illinois & remit taxes collected to them at the end of each year. |
| Q:Do you have a physical store? |
|
| A:No, however I rent showcases at the VOLO ANTIQUE MALL in VOLO, ILLINOIS (~ routes 12 & 120 in upper Eastern Illinois). I am in Mall 3, showcases 961,962,& 403. |
| Q:Can I pick up an item in person ? |
|
| A:No. I am sorry, but I am not available to sell items directly out of my home or meet you in person (Please don't take this personally !). I do sell items, however, at VOLO ANTIQUE MALL III - cases #403, 961, 962 |
| Q:What's with the 5 star rating system for each transaction ? |
|
| A:These have become more important that the feedback itself, as it helps determine monthly discounts off of my eBay fees and search rankings for my items. When rating me for shipping time, rate me on HOW FAST I GOT THE ITEM OUT THE DOOR. , not how long it took the Post Office to get it to you. |
| Q:How long have you been selling on eBay ? |
|
| A:auctions since 1998 , eBay store since 2004 ! |
| Q:Which Chicago team do you think will bring us the next Championship ? |
|
| A:Chicago Blackhawks |
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