All primary equipments (digital cameras, digital camcorders, DSLR, DSLR Lenses, flashes, professional camcorders) purchased from Citiwide-online.com are covered by Citiwide's Warranty for one year (With the exception of Samsung brand equipment, which has its own international warranty covered by Samsung).The period of warranty shall be 12 months from the dispatch date. Only defects caused by manufacturers will be covered by the warranty. The warranty shall be valid only if Citiwide receive your faulty equipments within the period of warranty. Note - Citiwide shall not be liable for any breach of warranty if the Buyer makes any further use, alters, or repairs to the malfunctioning product without the agreement of the Company. - The warranty shall be valid only if Citiwide receive your faulty equipments within the period of warranty. Any previous notifications from buyer will become invalid if Citiwide cannot receive it within the warranty period! - The Warranty becomes invalid when the product is sold to third parties. It is only given to the original buyer. - Please give Citiwide a reasonable time for inspection of the damaged product to determine the malfunction. - The warranty becomes invalid if the serial number of your item does not match with our record or if your serial number has been scratched, peeled off, or disappeared. - The warranty does not apply to the following: * Periodic check up, maintenance, repair, or replacement of parts due to normal wear and tears. * Costs relating to transport, removal, or installation of the product. * Misuse, including the failure to use this product for its normal purposes or incorrect installation. - Damage caused by shock or fall, sand, dirt, dust, dampness or corrosion, leaky batteries, lightning, liquid, fire, acts of god, war, public ventilation or any other cause beyond the control of Citiwide Online is NOT COVERED - Citiwide only offers its international warranties to primary equipment (ie. digital cameras, DSLR, digital camcorders etc.), lenses, flashes, and Canon waterproofing cases. All other items purchased on Citiwide are not warranted by Citiwide, the only warranty that applies is the ones offered by the product’s own manufacturer. Please see the documentation that came along with their packages. If you have a question on whether the product you are about to purchase is warranted by Citiwide, feel free to contact out sales team, sales@citiwide-online.com - Accessories that came with the primary equipment, for example, batteries, AC adaptor, etc and other consumable are NOT COVERED. Special Note for Waterproof Camera / Case / Bags: Damage caused by improper use, impact, exceeding recommended depths would void the Warranty. Citiwide Online will not be liable for any damage on any other items used in conjunction with the product.