Check-Out Later: If you do not choose to Check-Out Now, you will be notified via e-mail that you are the winning bidder. There is no need to contact us to arrange payment. We will automatically send you an e-mail within three hours of auction close. Our message will contain a link to our simple and secure checkout system, where you will be able to quickly and conveniently pay for your purchase.
PAYMENT
If you need any help checking out or you would like to upgrade to expedited shipping, please call us at 1-866-843-0261 and we will be happy to assist you.
Clickforshoes accepts:
Visa
Mastercard
Paypal
Money Orders/Certified Checks
All Payments must be sent in US Currency.
Orders shipped internationally must have a verified billing address with a working phone number. UPS CAN NOT DELIVER YOUR PACKAGE IF YOU DO NOT SUPPLY A VALID PHONE NUMBER FOR THE DELIVERY ADDRESS! If paying with Pay Pal the account must be VERIFIED!
Sales Tax
We are required by law to collect 7% sales tax for items shipped to North Carolina
SHIPPING
We ship exclusively UPS, sorry no PO Boxes. Normal shipping is sent UPS ground Monday through Friday only. Please do not calculate Saturday and Sunday into your delivery time. We do offer expedited shipping, please contact us before you process your payment and we'll get you a quote. You can request shipping upgrades Monday through Friday by calling 1-866-843-0261 between the hours of 8am and 5pm EST.
USA Shipping
Shipping within the continental USA = $10.00
Shipping method = UPS Ground
Shipping to HI and AK = $25.00 via UPS 2Day Air
We will ship USPS to APO / FPO and other US Military addressed shipments, but if possible, an alternate address that UPS can ship to is highly recommended. Damaged items or lost shipments through USPS are the responsibility and the risk of the customer.
Canada Shipping
ALL SALES ARE FINAL ON INTERNATIONAL ORDERS. WE WILL NOT HONOR THE RETURN/EXCHANGE POLICY FOR ORDERS OUTSIDE OF THE USA! Shipping charges cover only the cost of shipping the item! CUSTOMS AND DUTY FEES ARE THE CUSTOMER'S RESPONSIBILITIES. Please contact your local customs agent for approximate import fees, as these can vary by location.
Shipping to Canada = $25.00
Shipping method to Canada = UPS Worldwide Express (2-4 day delivery, insurance and brokerage fees included!)
The customer is responsible for all customs charges, taxes, and duties
Shipping Internationally
We ship to most international countries in the following regions: Europe, Asia, and Australia. ALL SALES ARE FINAL ON INTERNATIONAL ORDERS. WE WILL NOT HONOR THE RETURN/EXCHANGE POLICY FOR ORDERS OUTSIDE OF THE USA! WE WILL NOT SHIP TO INDONESIA, NIGERIA OR ROMANIA! ADDITIONAL SHIPPING CHARGES MAY APPLY TO SOME REMOTE INTERNATIONAL COUNTRIES THAT REQUIRE ADDITIONAL UPS SURCHARGES. UPS REQUIRES ALL INTERNATIONAL ORDERS TO SUPPLY A VALID PHONE NUMBER IN ORDER TO INSURE DELIVERY. IF YOU DO NOT SUPPLY A VALID PHONE NUMBER WE WILL NOT REIMBURSE YOUR ORDER IF UPS HAS ISSUES DELIVERING THE PRODUCT TO YOU.
Shipping charge = $35.00
Shipping method = UPS Worldwide Express (2-4 day delivery, brokerage fees, and insurance included)
The customer is responsible for all customs charges, taxes, and duties
Shipping Insurance
We insure your purchase for the full sales price. No additional insurance purchase is needed with our products. If anything does happen to your item in shipping we will either try to find a replacement, or send you a full refund. Please contact customer service within 2 business days after receipt of the merchandise so we can file a claim with UPS.
Combined Shipping Discounts
Items that ship together will be discounted! If you order 2 or more items from us in a 7 day period, wait for the later auctions to end, and our checkout will automatically discount additional items. The item with the most expensive Shipping charge is used as the base, with the Shipping Additional amount for each additional item added to create an Order Shipping Total. Below are the additional shipment charges:
$5.00 for continental USA
$8.00 for Canada, HI, and AK
$10.00 for all other international shipment
CUSTOMERSERVICE
Exchanges: ALL SALES ARE FINAL ON INTERNATIONAL ORDERS. WE WILL NOT HONOR THE RETURN/EXCHANGE POLICY FOR ORDERS OUTSIDE OF THE USA! For exchanges the customer is responsible for the cost of shipping the item back to us and a small shipping charge fee for us to send the replacement pair back to you. Contact us for a shipping total, and RA# on exchanges prior to returning product to us and will be sure to hold your replacement pair.
Returns: ALL SALES ARE FINAL ON INTERNATIONAL ORDERS. WE WILL NOT HONOR THE RETURN/EXCHANGE POLICY FOR ORDERS OUTSIDE OF THE USA! We do accept returns on un-used products FOR US ORDERS within 3 business days of receipt of product. For all returns the customer is responsible for paying a small restocking fee to cover our fees for selling the item on auction. If you wish to return a product please call the toll free number provided in your winner notification email or email your request to questions@clickforshoes.com. You will be issued an RA # and given instructions on how to ship the product back to us. No return will be accepted without an RA# . Once the item arrives we will process your return for the full purchase price minus the restocking fee. Please note that the original shipping paid will not be refunded.
Returned item(s) must be in the condition you received them. Please do not tape the outside of the original shoe box and please ship items back in a shipping box. We reserve the right to assess additional fees if the item is not returned in the proper condition.
Cancelled orders: If you win a bid and change your mind or need a different size then the pair won on auction we will try our best to help you resolve the issue. You can either exchange your winning bid for another of our available inventory items, or you can pay a small restocking fee to cover our associated costs. Typically, the restocking fee is between $5 and $10. Please note that ignored or unpaid items are subject to Non Paying Bidder (NPB's) strikes. For more information about NPBs please see eBay's help pages.
Customer service business hours are M-F 8:00-5:00 E.S.T. Winning bidders will receive a toll free phone number in their winner notification email. All other questions can be sent to questions@clickforshoes.com. We strive to answer all emails as quickly as possible, but emails sent over the weekend and on Monday may take longer to reply to. Thank you in advance for your patience.
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