This is an Auction - All Sales are Final unless they are found to be damaged or defective. We must be notified of the situation within 3 days of your receipt. All merchandise found to be defective can be exchanged for the same item only. You must contact seller for Return Authorization number. All RMAs take 3-7 days to process after we receive defective merchandise back. Shipping and handling is not refundable. All Returned Merchandise must be accompanied by an RMA number and received by our warehouse within 14 days from the date the RMA number was sent to you. Returned Merchandise without an RMA number will be refused. Software and licenses can not be returned, no exceptions. All Returned Products found to be non-defective upon inspection will be subject to a 25% service fee. Purchaser is responsible for all shipping costs incurred. RETURN SHIPPING In case of exchange customer is responsible for shipping charges that apply to deliver item to us. We cover shipping charges of the exchange item to customer. Under NO circumstances will any shipping and processing fees be refunded.

All my items are pre-sale items and will ship directly from my suppliers warehouses in the US and arrive at your doorstep in 5-10 days after payment is received. To receive shipping discount only one address per shipping. If purchasing two items to be shipped to different locations item should be paid separately. Please make the payment within 7 days after winning the auction. Non-payment will lead to negative feedback and non-payment file to eBay. All the sales are final as this is an auction. All warranty service and technical support are provided by manufacturer. If item is defective, repair and/or replacement shall be via the advertised warranty provider. Please no POBox numbers or APO address. No shipping available for to Alaska, Hawaii and U.S. Territories . If using PayPal please be aware that we will not ship to unconfirmed addresses