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To Help Answer Your Frequently (and not so frequently) Asked Questions
This page is dedicated to giving you the answers to your questions quickly, without waiting for a delayed response. Please feel free to contact me if these FAQ's don't answer your specific question.
Shipping Questions:

Q: Can I combine shipping with what I ordered earlier today?
A: Yes, I will be glad to combine shipping with earlier orders. 

Q: Can i pick these up and save on shipping costs? thanks.
A: Yes, unless where noted all items are in stock at my location

Q: Do you combine shipping charges?
A: I will be happy to combine shipping to save you money. If you purchase multiple items from me I will send you an invoice with the combined total. Because I sell a variety of items it is hard to set the combined shipping up in the 'my preferences' part of the "Sell Your Item form". You may receive an automated invoice without the combined shipping. If that happens, wait for me to send you an amended invoice. 

Q: HI there could you please quote me a buy now price to include airmail delivery to New Zealand, also is it possible to include a bulb in the kit as it is going as a gift. I will be paying by Paypal. thanks.
A: I will be happy to quote a shipping total anywhere in the world. Note that most items have the shipping calculator available. You can use the drop down menu to find your country. About American Electrical Current, we use 120V and you will probably need an adapter to use the light fixture that goes with the kit  outside the USA.

Q: Hi! I was just wondering when you mailed the item, I have not received anything yet? 
A: I ship within 24 hours of payment Monday - Friday. If you haven't heard from me please feel free to contact me. We send a follow up email to let you know the item was shipped and the delivery confirmation number. Sometimes they end up in the spam folder.

Q: You said you shipped this item and it has not shown up. What's the deal the USPS site says the label was printed but it never made it to the post office.
A: I ship all items within 24 hours of payment Monday through Friday. I use the PayPal to print my shipping labels. Because I hand deliver the items to the post office they will not scan the items into their system. The USPS delivery confirmation service is not a tracking number, they only scan it into the system once the item has been delivered. Hopefully your item will arrive soon, Priority Mail service can take up to two weeks to arrive, although most of the time it arrives sooner. Please let me know if you don't receive it.

 

Bulb Requirements:

Q: What types of lights should I be using with this setup?
A: If you use a digital camera with a white balance feature a regular size bulb up to 150W will work. If you are shooting with a film camera you will need to use daylight balanced bulbs.

Q: Hi clovercity ! I'm from Singapore. May I know what is the bulbs socket screw size ? Is the screw size E27 ? What is the maximum voltage rating for the bulb socket ? Can the bulb socket takes 240 V ? Anyway, Singapore electrical system follows the UK standard, I am just wondering whether your equipments can be used in UK environment ? May I know what is the postage to Singapore ? 
A: This will take a standard size American bulb. Our electric current is 120V so we are pretty much not compatible anywhere outside of North America. I would be happy to ship to Singapore.

Q: Hello, Can you please let me know what type of bulb this stand takes so I can determine the cost. Also, if 2 stands are purchased, can they be shipped together and what would the shipping costs be to zip code XXXXXX?
A: This set adapter will take any standard size light bulb rated up to 150W. I sell these sets as singles or doubles, so yes I will be happy to ship them together to save you money. 

Q: Where do you get the bulbs? 
A: You may purchase them in my eBay store and I will combine shipping if purchased at the same time as the light sets. Or, you can purchase daylight balanced bulbs at your local camera store.

Q: Hi there, Just curious to know where I can purchase light bulbs for this? Are they hard to find? Thanks so much
A: Any standard size bulb will fit into this fixture so they are not hard to find. If you are considering purchasing daylight balanced compact fluorescent bulbs you can buy them online, in the CloverCity eBay Store or at your local camera photo store.

Q: I spoke to you about the bulb requirement and yes my camera is film so I would like to know what the special daylight bulb would be and the price. Thanks again 
A: I sell them in the CloverCity eBay store for $19.98 a pair, plus shipping. I will be happy to combine shipping if purchased at the same time as the light set.

Q: Received lighting kit in good condition. What kind of bulbs can I put in to test. Thanks. Will leave feedback.
A: Glad to hear you received everything in good condition! You can use any standard size bulb up to 150W to test the kit.

Q: Do these require a ballast? 
A: No

Q: Do you also sell the light bulbs for this particular set? Are they on eBay? Thank you! (Do you combine shipping?)
A: Yes I sell bulbs to fit into all the light sets I sell. They are in my eBay store. I'll be happy to combine shipping.

 

eTent Light Soft Box Questions

Q: Would this item work well for taking photos of knives..I make them and the shine on the blades make then really hard to take photos of 
A: Yes, this is the perfect to to reduce glare problems with shiny items.

Q: Am I seeing a side opening in the tent in your photo - does yours have the side slit to make it easier to adjust items. Thanks
A: Yes, that is one of the features of the long - 12x24" eTent.

Q: Cindy, thanks for your response - do you also have the plastic risers that you use inside the tent to photograph jewelry.
A: No, I don't sell the risers at this time. I use marble squares I purchased at the hardware store for jewelry shots, makes a nice looking professional image.

Q: Hi would this tent be suitable for taking pictures of small jewelry such as brooches or is this tent to big for small items?
A: Any size eTent will work to diffuse the light, there is no right or wrong size. Smaller eTents are easier to work with because they are smaller, but the fact that they are small limits the size of the item you can shoot using one. If you take a pictures of a variety of size items - a larger one will be more convenient. 

Q: Hi thanks i received the item could you please tell me how to get rid of the creases off from the background sweeps.
A: Hang them for awhile, a little moisture will help flatten them, or use very cool iron to smooth the wrinkles out.

 

About The Light Kits

Q: Is this set good for portrait photography?
A: Yes, continuous light kits allow you to 'model' or watch as the light falls on the subject while you move them

Q: Hi, is this kit good for product photography?
A: Yes, continuous light kits allow you to 'model' or watch as the light falls on the subject while you move them

Q: Hello is this setup used for pageant photos?
A: My guess is that's just like portrait photography, in which case yes this set-up is perfect.

Q: like i'm confused, what the difference or is there between the ones you have for sale for $42.95 and the ones on sale for 99 cents. I don't mean to be rude or anything, but why would I buy the $42. sets?
A: Come to one of my classes and I will be happy to teach you about the eBay marketing strategy of 'start it low, let it go' Feeling lucky? Please join in the bidding fun!

 

Store Policy Questions Q: Do I have to pay sales tax?
A: Only if you live in Washington State. If you live in any other state, no.
International Information:

Q: Can packages be marked as a "gift" or indicate a lower value on the customs form?
A: No. All international packages will be marked as an eBay purchase and declared at their sale price.

Q: Do I have to pay customs duties or fees?
B: Yes. If your country requires them. Contact your local authorities regarding customs duties and fee amounts

 



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