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General Interest
  

Shipping

We dispatch daily Monday to Friday. We do not post on Saturday or Sunday. Most of our items are sent recorded and insured.

The Collector Zone uses Royal Mail for the majority of shipments and uses UK Mail, DPD and FedEx for larger items.

Delivery of items to the following Scottish Highlands and Islands postcodes:
IV, HS, KA27-28, KW, PA20-49, PA60-79, PH17-26, PH30-44, PH49-50, ZE may incur higher delivery charges for courier shipments.  If the actual delivery charge to far off regions mentioned above is more than you have paid at checkout, a separate invoice will be sent out to you to cover the difference in delivery cost.

UK Shipments:

Orders shipped out by Royal Mail 1st class service are estimated to be delivered within 1 – 3 working days. A slight delay could be possible for various reasons so our advice would be to leave it 7 working days before contacting us. It is advisable to check with your local postal facility to ensure they are not holding your package for you.

Orders shipped out by 2nd class mail are aimed to arrive within 3 – 5 working days.

Please note that the term “working days” means Monday to Friday and excludes weekends, public and bank holidays.

Non-UK Shipments:

Orders shipped outside of the UK can take any time between 5 – 21 working days to arrive with no consistency.  Delivery time and cost of shipment varies from one region to another