Plants are shipped by priority mail the first Monday or Tuesday after your payment has been received and cleared.
Combined shipping prices are based on the total weight of your package and your zipcode. Ebay's automated system will combine your shipping, however, depending upon the circumstances and how many plants we can fit into a flat rate or regional box, we may be able to give you a better rate, so please feel free to request an invoice prior to making payment for multiple items.
We work hard to maintain our positive feedback rating and take pride in having good customer service. We promise to send you the plant you ordered, healthy, in a timely manner, and packed well, but please understand that sending plants through the mail can occasionally have an unpredictable outcome. ****THOUGH WE SUCCESSFULLY SHIP HUNDREDS OF PLANTS EACH WEEK, WE HAVE NO CONTROL OVER THE WEATHER OR THE USPS HANDLING OF YOUR BOX ONCE IT LEAVES OUR FACILITIES. With that being said, we will try our best to help you in the event that something goes wrong. Although we would never intentionally overcharge for shipping, omit something from your order ,or send the wrong plant, we are only human and can and do sometimes make mistakes IF YOU HAVE ANY QUESTIONS OR CONCERNS AFTER RECEIVING YOUR SHIPMENT, PLEASE CONTACT US RIGHT AWAY. We cannot fix the problem if we don't know that there is a problem, so please get in touch with us and give us a chance to fix whatever is wrong. We offer refunds or replacements in the event of dead plants. We may ask that you email us a photo to help determine the problem. We have many happy return customers and we want you to be one of them! We leave positive feedback after we know that you have received your plant and are completely satisfied with your purchase.
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