|  | | | Computer Consultants Group LLC | | | Maintained by: | | We sell Computer Harddrives from Western Digital, IBM, Seagate; Mice and keyboards from Microsoft, Logitech, Dell, Gateway and Compaq; Speakers, Accessories from Belkin, Netgear, and Linksys; Software from Microsoft, Intuit, Adobe, Symantec, Trend Micro, and Mcafee; Computer Games and Video Cards. | |
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| | | Frequently Asked Questions | | | Q:What is your return policy? | | | A:We accept returns for all DOA (Dead on Arrival) items unless stated otherwise in the listing. We need to hear from the Buyer within 7 days of recieving the item. | | Q:Do you combine shipping? | | | A:Yes, we have a combined shipping policy, specific reduced shipping for 2 or more of the same item, and free shipping on all purchases over $299. | | Q:When can I expect my order to arrive? | | | A:We ship all items within 3 business days of payment in full for the order. Shipping transit times depend on the type of shipping selected at check out. Priority Mail is guaranteed within 2-3 business days and Parcel Post is 2-9 days for the lower 48 USA. We can arrange other shipping methods upon request. | | Q:How much is the Shipping and Handling Charge? | | | A:Shipping is based on the USPS Priority Flat Rate for Packages and Envelopes. We pro-rate approximate cost according to the estimated weight and size of the item, but if it is small enough to fit in a flat rate box we do not charge more that that rate. Larger items are either estimated or pre-packaged and entered in the eBay shipping tool. | | Q:Do you ship internationally? | | | A:At this time we regularly ship only to the US and Canada. We sometimes ship overseas upon request but require prior contact with the buyer. We hope to expand further in this direction in the near future. |
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