| $7.00 All orders--Flat Rate
ALL ORDERS SHIP FOR ONE FLAT RATE OF $7.00.
Orders Ship Ground via UPS and Fed Ex. No PO Boxes, physical address is required.
Concord Supplies ships within the continental United States only. |
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| 100% Satisfaction, Money Back Guarantee
Your satisfaction is our #1 priority. For this reason, our Money Back Guarantee is simple.
If for any reason you are not completely satisfied with your purchase, simply return your merchandise based upon the following guidelines.
OEM / Genuine Brand Name Products – If for any reason you are not completely satisfied with your OEM product purchase, simply return your merchandise within 14 calendar days of the shipment delivery date for an exchange or full-refund.
Compatible / Non-Brand Name Products – If for any reason you are not completely satisfied with your Compatible product purchase, simply return your merchandise within 30 calendar days of the shipment delivery date for an exchange or full-refund. |
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|  | | Frequently Asked Questions | | | Q:What is your return policy? | | | A:If for any reason you are not completely satisfied with your purchase, simply return your merchandise within 35 days of the purchase date for an exchange or full-refund. The purchase date is indicated on your order confirmation email or packing slip. | | Q:Do you combine shipping? | | | A:Yes, shipping is a fee of $7.00 for orders to be shipped UPS/Fed Ex ground. Orders to be expedited for 2 day guaranteed delivery is $35.00 | | Q:When can I expect my order to arrive? | | | A:To meet your needs, 99% of orders placed weekdays (Monday – Friday) by 5:30 pm ET will ship same day from our centrally located warehouses in Chicago, IL or Memphis, TN. Orders are typically delivered in 2-4 business days.
Orders placed on Saturday, Sunday, and government recognized holidays, will be shipped on the next business day. | | Q:How much is the Shipping and Handling Charge? | | | A:Shipping is a fee of $7.00 for UPS/Fed Ex ground. Orders to be expedited for 2 day guaranteed delivery is $35.00. Concord Supplies does not charge any additional handling charges. | | Q:Do you ship internationally? | | | A:All Orders will be shipped to United States locations ONLY (with the exception of APO/FPO orders, no international shipping is available at this time). |
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