Our Mission Statement:
It is our sincere desire to provide our customers with quality high end cosmetics that are fresh and authentic along with super customer service and crazy fast shipping. Cosmetics and skincare make a woman feel pampered and beautiful; we want your experience at Bela’s Boutique to feel the same!
Bela’s Boutique is deeply committed to give each and every customer who clicks on our links a “5 Star” experience!
EBay’s Detailed Seller Ratings (DSR) 
gives buyers the chance to really rate the experience they receive when they “click” into our store. Buyers rate us on four different platforms about their experience in our store. We would love to receive a 5 from all of our buyers! If you feel you can not leave us a 5 please contact us right away so that we may have the chance to correct our mistakes and help to improve our service for all of the buyers on EBay that shop with us!! You can contact us by emailing ebay@belasboutique.net we answer all emails within a couple of hours!!
What is the “5 Star” experience??
Item as Described: It means that we will describe to you the item that you are purchasing. The brand, product and size of the item, colors, any imperfections, etc. are listed in each and every listing. A picture of the item is also included in every listing. Each picture and listing is original, taken and written by our staff.
Is our description accurate enough to earn 5 Stars? If not, please let us know!! Email: ebay@belasboutique.net
Communication: We strive to answer all questions within a couple hours. Did we answer your questions in a timely manner? Did you receive a professional and accurate answer to your questions? Did you receive a shipping notification that included the tracking number??
Was our communication outstanding, fast and accurate enough to earn 5 Stars?? If not, please let us know!! Email: ebay@belasboutique.net
Shipping Time: We like to ship lightening fast so that you can begin to enjoy your purchases right away! All items are packed securely in brand new bubble envelopes and bubble wrap to ensure a safe trip thru the postal system. We ship both 1st class and Priority both domestically and internationally. We normally ship within 24 hours! Please keep in mind that delivery time of course depends on the post office, but we do our best to get the packages to them right away!!!
Is our shipping time fast enough to earn 5 stars?? If not, please tell us why! Email: ebay@belasboutique.net
Shipping & Handling Charges: We have just lowered our combined shipping prices!!! We use the shipping calculator to give you the most accurate shipping quote for the weight of the actual item. Our combined shipping policy is: Full price for heaviest item and then only .75 cents for each additional item within the U.S & Canada. All other International is only $1.75 per additional item. We can now offer Shipping insurance for 1st Class international packages!!!
Are our shipping and handling prices low enough to earn 5 Stars? If not then please let us know!!! Email: ebay@belasboutique.net
Please email us at ebay@belasboutique.net with any questions or comments about our service!
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