Cosmic Perfume Store Policies
Cosmic Perfume carries a large and dynamic assortment of original designer merchandise:
- 100% Guaranteed New & Genuine Designer Perfumes
- All items listed are available and ready to ship within 1 business day of receipt of payment
- 30 Day Money-Back Return Policy
We accept the following payment methods:
- PayPal (confirmed addresses only)
- Money Order (U.S. only - International money orders not accepted)
International Customers must pay via a verfied PayPal account or via Bank Transfer (contact us after end of auction) - no exceptions.
Payment must be made within 7 days of auction close.
We ship Worldwide provided payment has been made in full.
We will combine shipping on all orders - please contact us via email.
- UPS - insurance up to $100.00 included - shipments sent every day
- USPS Priority Mail - insurance optional
- Allow up to 7 business days delivery time
- Allow 7-21 business days delivery time
- Shipping times and carriers vary based on destination - see shipping calculator
- Not responsible for customs and/or duties that may be levied by country of destination
- Not responsible for undeliverable shipments due to incorrect addresses or lack of proper int'l import documentation
Insurance is included only for UPS shipments. We are NOT responsible for lost or damaged in-transit items. If you want to include insurance, please contact us to add insurance rate to shipping and handling fees.
We accept returns with the following requirements:
- Must advise of return via email
- Must return item within 14 days of receipt at your expense via a trackable carrier
- Shipping charges will not be refunded
- Items not returned in their original condition will be assessed a 15% restocking fee
- NJ customers will be charged 7% sales tax (unless you can provide a Resale #)
- Please email any questions before bidding or making a purchase! Will respond within 1-2 business days
- Non-paying bidders will be reported. If you need extra time to arrange payment, notify us via email within 3 days
If you have questions or issues with your order, please contact us before leaving feedback.
Questions or comments? We welcome your inquiry! Click here to contact us.
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