International Buyers – Please Note:
+ ONLY USPS Express International shipping method offers a guaranteed
delivery date to the following countries (Please contact us for guaranteed
delivery date or you can go to www.usps.com and use zipcode 78703):
Australia, China, Hong Kong, Japan, Great Britain, Northern Ireland, Spain
(except Canary Islands), South Korea
+ First Class Package International Service to Canada
now provides Delivery Confirmation and is included in the price of shipping.
+ All other international shipping methods do NOT offer a
guaranteed delivery date nor tracking. If you need tracking or a specific
delivery date, please choose USPS Express International shipping. Neither USPS
First Class Package International Service or USPS Priority Mail
International do NOT offer a guaranteed delivery date. USPS Priority
Mail International does provide tracking. For details, please go to the
international section of this store policy.
+ Due to our international shipping agreements we are unable
to submit false or misleading customs information. We won't under-value
merchandise or mark the item as a gift on customs forms.
+ Customs fees are normally charged by the shipping company and collected
when you pick the item up. These fees are not additional shipping
charges. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these
additional costs will be prior to bidding or buying.
Shipping and handling fess are provided on each listing.
USPS Express Mail does NOT offer guaranteed
overnight delivery to all destinations in the USA. It is either 1 business day
or 2 business days. If unsure, please contact us for the most accurate quote.
The fees may differ from the standard policy which is
provided as a guideline. The shipping and handling on the listing is applicable,
not the standard policy fees.
Calculated shipping may sometimes not work (due to issues
with eBay and USPS software). In those cases, please do NOT
assume that the standard policy applies.
Please contact us if you need any clarification.
If you are
a buyer with less than 10 feedback and will be using PayPal, please make sure
that your address is
confirmed before bidding. This will help prevent delays
in our shipping department. If you are a domestic customer, we ship via
USPS. Please make sure that the zip code you put on the shipping address
is compliant with USPS shipping services.
Payment must be
received within 3 business days of purchase.
1. Ship to an address not specified on Ebay or PayPal
transaction. Please send request via the purchased item
listing. It is the best method to ensure that request is seen
before item is shipped. If requests are made in a different manner,
we cannot be responsible if we do not see the request.
2. Request for a size different than stated on listing. If the
item has not shipped, we may be able to send the size requested. To ensure
you get the item/size you require please bid only on the item and
correct size that you desire.
Shipping Options -
We ship the same day, if cleared payment is received by 2pm
CST (Austin, TX)
First Class Mail:
3-4 days for arrival to most zip codes in the Continental USA.
Post: 5-10 days for arrival to most zip codes in the
2-3 days for arrival to most zip codes in the
OVERNIGHT SHIPPING (most
Express Mail: Overnight
delivery to many, but NOT all zip codes in the Continental USA.
Trackable. If you need assurance for overnight delivery please
provide zip code and we can give you the most accurate information. Please
note that a signature will be required upon delivery. This is the only service
that offers a guaranteed 1 or 2 day delivery date.
We do ship to APO’s. We recommend selecting Priority
Mail or Express. Items shipped to Hawaii, Alaska, and US territories
usually take longer than estimated shipping times.
Texas destinations will be charged 8.25%
We ship the same day, if cleared payment is
received by 2pm CST (Austin, TX)
USPS Express Mail or USPS Global Express
Mail are the only international shipping options that may offer a guaranteed
delivery date and/or tracking. The economical
international shipping methods may arrive at the earliest estimated date or they
may arrive a little later. If the item is required by a
specific date, we highly recommend selecting one of these services.
Class Package Service International: 2-4 weeks estimated
delivery time. Tracking is only available to Canadian customers (no other
countries at this time provide tracking). This service is Not available for
packages that weigh more than 4lbs.
Priority Mail International:
1-2 weeks estimated delivery time. Tracking is included.
Express Mail International:
5-10 days estimated delivery time for most international
destinations. Insurance up to $200USD and tracking are
automatically provided. A guaranteed delivery date is
NOT offered with this service to countries that are not included in the list at
the top of the page.
Global Express Guaranteed International:
1-3 days for most international destinations.
Insurance up to $100USD and tracking are
automatically provided. A guaranteed delivery date IS
(The delivery date is provided once the package is scanned in at the
Starting price is $80USD+. We would need a
destination postal code to determine exact cost and delivery date.
+ The shipping and handling that the customer pays with item, pays
for the cost of postage to destination ONLY.
+ We are NOT responsible for any
customs tax, duty, or brokerage fees that may result upon delivery of your
+ Please contact your customs office BEFORE
bidding or purchasing. They will be able to inform you of any
extra fees that may be charged depending on the cost and/or type of merchandise
purchased. These fees are the buyer's responsibility.
We do offer discounted shipping for multiple items
purchased and shipped together.
We charge the shipping postage for the 1st
item. Each additional item has a discounted shipping fee
We charge the shipping postage for the 1st
item. Each additional item is calculated based on total weight.
(If the combined weight of the items is greater than 4lbs, we cannot offer the
economical shipping method, USPS First Class Mail. If in doubt, please
send the list of interested items and we will be more than happy to calculate
the actual shipping postage)
charge the shipping postage for the 1st item. Each additional item is
based on total weight.
(If the combined weight of the items is greater
than 4 lbs, we cannot offer the economical shipping method, USPS First Class
Mail. If in doubt, please send the list of interested items and we will be
more than happy to calculate the actual shipping postage)
purchase the items you want.
2. Then request a combined invoice.
3. We will send one invoice with the discounted shipping as
communicated. This will ensure that we ship all purchased items
4. Please pay the ONE invoice
Returns & exchanges are gladly
accepted for items that are unworn and smoke free. A 15% restocking fee is
charged for all returns. Actual shipping postage paid is not
refundable. Items returned that shipped using any Free Shipping promotion
that are not re-ordered with items of equal or greater value than the original
order will be charged the normal Standard shipping Fee in addition to the 15%
restocking fee. If the item meets the return eligibility, a refund will be
processed per our policy. The 15% restocking fee is waived for exchanges
as long as another size or item of equal or greater value is shipped at a flat
reshipment rate of $4.95. Return shipping is paid for by buyer.
NOT ELIGIBLE FOR RETURN or
-Item has been worn (rips, tears, dirty, missing tags, body odor,
-Original packaging missing. Components are missing
+ Item is missing items, not in original packing, worn, or
+ Any pet costumes that have been opened and tried on
+ Opened teeth products
+ Opened makeup
+ Items must come back
If we receive unauthorized
returns, we will refund the cost of product minus a 15% restocking fee (cost).
The original shipping fee & handling is not refundable.
If an item is returned and item was shipped for free, we will refund cost of product minus a 15% restocking fee
and actual shipping charges
Returned item has to be
unworn with all accessories in original packaging from a smoke free environment.
Else the item will be refused & returned to sender.