FOR FURNITURE ITEMS: Payment: PayPal payments are due within 3 days from date of purchase or mailed checks/money orders are due within 7 days. We accept most major credit cards (sorry, no American Express), please contact us first for an authorization form. If payment is not received within the time allowed, item will be re-listed and approperiate feedback will be left. Shipping: Item will be shipped out within 7-10 business days of receiving cleared payment. Please note that we do not profit anything from the shipping charges and we share our shipping discounts with our customers. If you are not happy with the stated shipping amount, then please do not buy from us. If you do purchase from us, then please do not dock our shipping stars or leave negative comments in our feedback that is related to shipping when it is out of our control. All buyers that are not in the U.S., please contact us first for a shipping quote. Shipping quotes do not include any of your Countries border, tax or duty fees and will be billed seperately by your country which will be your responsibility to pay. Non Freight items are shipped through FedEx and Freight items (over 150lbs.) are shipped through ESTES. The buyer has the option of free pick-up or local deliveries can be arranged for a charge of $25.00 Buyer will receive a confirmation e-mail once the item has been shipped with a tracking #. We provide insurance for all orders shipped through FedEx and ESTES so if something was damaged in transit, it is a MUST that buyer saves ALL packaging materials including the original shipping lable in order to start the damaged claim process. Pictures taken of the damaged item is very helpful as well! WE CANNOT BE HELD RESPONSIBLE FOR ITEMS ONCE THEY HAVE BEEN SHIPPED! Please ask any questions you may have prior to buying/bidding. CLOTHING ITEMS: Payment: PayPal payments are due within 3 days from date of purchase or mailed checks/money orders are due within 7 days. If payment is not received within the time allowed, item will be re-listed and approperiate feedback will be left. Shipping: We ship daily, Monday - Saturday excluding holidays through USPS and FedEx. We offer combined shipping discounts for multiple clothing purchases but they must be on the same invoice. WE CANNOT BE HELD RESPONSIBLE FOR ITEMS ONCE THEY HAVE BEEN SHIPPED! Please ask any questions you may have prior to bidding/buying.

We take pride in offering a lifetime guarantee on our furniture and we will make it right with you if something goes wrong and it's our error.  We offer refunds in the form of product exchange or merchandise credit  Sorry, no refunds will be given on custom orders. 
If a money back refund is given, only the purchase price will be credited back as the customer is responsible for all shipping costs.