| Q:
What
is your return and warranty policy?
A:
Crabby
Digital stands behind the products we sell with a 100% satisfaction
guarantee. If you are not happy for any reason or if the item you
received is defective please contact us within 14 days from the date of
delivery and we will happily give you a full refund.
|
| Q: When will my order ship?
A:
Crabby
Digital strives to get packages out the same day but orders are
guaranteed to ship next day. If you would like us to hold your order to
combine with other purchases please let us know. Once an order leaves
our shipping facility we are unable to give you a discount or combine
packages.
|
| Q:
Do
you combine shipping?
A:
Crabby
Digital will gladly combine shipping on most orders. We love to save
you money. Most listing will state the shipping rate for
additional items. If you would like an exact please contact us and we will
send you an exact quote. If you are not making all transactions on the
same day please notify us as most packages will be shipped next day
unless we are told otherwise.
|
| Q:
How
much is the Shipping and Handling Charge?
A:
Shipping
for each item is stated in the listing. Any handling charges have
already been integrated into the shipping cost. The price you see for
shipping is the price you pay. Shipping charges cannot be changed by
request as we strive to keep these charges as low as humanly possible.
|
| Q:
Do
you ship internationally?
A:
Crabby
Digital will ship most packages internationally. Most of the time
international shipping costs will be available in the listing. If your
location is not shown in the listing please contact us for a custom
quote.
|
| Q:
When
can I expect my order to arrive?
A:
Items
are shipped next day after payment is received unless otherwise noted.
Below is a list of different shipping methods and the time it takes for
delivery. Please add 1 day to the numbers below to get estimated day of
delivery from day payment is sent.
-
Express Mail-1 business day
-
Priority Mail-2-3 business days
-
Parcel Post-2-9 business days
|
| Q:
How
do I contact Crabby Digital?
A:
Contact
Methods:
- Ask Seller A Question Link in the Seller Information Box in
the listing
- Phone: 410-231-3362 (09:00AM - 05:00PM Eastern Time)
- Send a message to
|
| Q:
Is
"Buy It Now" offered as an option?
A:
Yes,
most all transactions have "Buy It Now" as an option. Sometimes you
must "Visit Our Store" to see a "Buy It Now" for an auction. If you
don't see a "Buy It Now" and would like a custom one created for you
please let me know.
|
| Q:
What
payment methods do you accept?
A:
The
following payments are accepted (Payment must be received within 5 days
of auction close or item will be reported to eBay):
-
PayPal (Preferred)
-
Credit Cards (Through PayPal): Visa, MasterCard, American Express, and
Discover
|
| Q:
Do
you leave feedback for all transactions?
A:
At
Crabby Digital we take feedback very seriously, as everyone should. We
leave feedback for all buyers after we received feedback. If there is a
problem with an item please contact us immediately so we can attempt to
resolve the issue before leaving negative feedback.
|
| Q:
Is
a warranty available for the item I purchased from Crabby Digital?
A:
f you
are interested in a warranty protection plan please see the links
below. Purchasing a Service Plan provides you with peace of
mind and protection for your eBay purchase.
|
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